Benefits Coordinator

Holmes Murphy Insurance • Kansas City, MO

3d • Onsite

About The Position

Joining Avant Specialty Benefits as a Benefits Coordinator presents an exciting opportunity to make a meaningful impact every day. At Avant, you’ll be part of a dynamic team that values personalized service, innovative thinking, and empowering individuals to navigate their benefits with confidence. This position provides high-quality on-site (in person) and telephonic support to employees. This role interacts directly with the assigned client, broker partners and Avant team members to assist with day-to-day benefit tasks. This position is based on-site with our client in Northwest Arkansas.

Requirements

• Ability to be in-office a minimum of three days per week.
• Ability to travel to/from Little Rock and Bentonville/Fayetteville/Rogers Arkansas.
• High school diploma required; college degree preferred.
• 2-4 years of HR, Employee Benefits and/or customer service experience required.
• Develops and applies insurance benefits knowledge, staying current on industry trends and integrating best practices into daily work.
• Identifies issues efficiently, determines root causes, and implements solutions or process improvements.
• Follows and contributes to established workflows, systems, and procedures to deliver a compliant, high-quality client experience.

Nice To Haves

• Knowledge of and experience with benefit plans and administration a plus.
• Telephonic customer service experience is a plus.
• Bilingual capabilities (both written and verbal) considered a plus but not required.
• PowerPoint and presentation skills preferred.
• Experience with Workday preferred.

Responsibilities

• Serve as the on-site benefits support contact for employees, providing both in-person and telephonic assistance.
• Maintain strong working knowledge of all benefit plans, resources, and client-specific policies.
• Manage employee benefit interactions including enrollments, new hire onboarding, eligibility, and life event changes.
• Navigate and update benefit administration systems with a high level of accuracy.
• Monitor and respond to benefit inquiries via shared inbox and scheduled appointments.
• Facilitate benefit presentations for New Hire Orientation and Annual Enrollment.
• Assist in planning, coordinating, and executing Annual Enrollment activities.
• Conduct regular audits of benefit elections and premiums to ensure accuracy.
• Update benefit communication materials, including slides and presentations.
• Collaborate with vendors, brokers, and internal teams to resolve issues, improve processes, and support special projects.

Benefits

• Paid Parental Leave and supportive New Parent Benefits
• Company paid continuing Education & Tuition Reimbursement
• 401k Profit Sharing
• Generous time off practices in addition to paid holidays
• Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you
• DE&I programs
• Consistent merit increase and promotion opportunities
• Discretionary bonus opportunity

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED