Benefits Liaison

Johns Hopkins Applied Physics Laboratory•Laurel, MD

20d•$28 - $46

About The Position

Are you searching for meaningful work on a total rewards team? Do you like contributing to transformational work and projects? If so, we're looking for someone like you to join our team at APL. The Benefits Liaison provides backup coverage and operational support for the administration, compliance, and ongoing management of the organization’s health and welfare benefit programs. This role serves as a knowledgeable resource to the benefits team, supports key projects and system activities, and assists with employee and retiree benefit needs to ensure continuity of service and compliance. As a Benefits Liaison, you will... Provide backup support for the administration of health and welfare benefit programs, including medical, dental, vision, life, disability, FSA, and retiree benefits. Assist with regulatory compliance activities, including ACA reporting support, Form 5500 preparation, audits, disclosures, and required plan documentation. Support major benefits initiatives such as open enrollment, dependent audits, HRIS testing, and system updates. Act as backup functional support for HRIS benefits processes, including testing, documentation, and issue resolution. Assist with vendor coordination and help resolve escalated employee and retiree benefit inquiries as needed. Provide backup coverage for retiree benefit administration, consultations, phone lines, and data entry during peak periods or staff absences. Help maintain benefit documentation, standard operating procedures, and intranet content. Support completion and analysis of benefits-related surveys and reporting. Provide knowledge sharing, training, and ad hoc guidance to team members to support day-to-day operations. Assist with benefits communications and employee education sessions as needed.

Requirements

Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.
Minimum of 5 years of experience in health and welfare benefits administration.
Working knowledge of benefits compliance and administration processes.
Strong organizational, communication, and problem-solving skills.
Hold U.S. citizenship or permanent resident status, as required to access APL facilities and networks, subject to applicable laws.

Nice To Haves

CEBS designation, Certificate in Benefit Administration or Certificate in Health and Welfare
Plans.
Have a Master's degree.
Have a SHRM certification, SPHR, PHR, etc.
Have Workday experience.
Experience supporting HRIS systems and benefits projects preferred.

Responsibilities

Provide backup support for the administration of health and welfare benefit programs, including medical, dental, vision, life, disability, FSA, and retiree benefits.
Assist with regulatory compliance activities, including ACA reporting support, Form 5500 preparation, audits, disclosures, and required plan documentation.
Support major benefits initiatives such as open enrollment, dependent audits, HRIS testing, and system updates.
Act as backup functional support for HRIS benefits processes, including testing, documentation, and issue resolution.
Assist with vendor coordination and help resolve escalated employee and retiree benefit inquiries as needed.
Provide backup coverage for retiree benefit administration, consultations, phone lines, and data entry during peak periods or staff absences.
Help maintain benefit documentation, standard operating procedures, and intranet content.
Support completion and analysis of benefits-related surveys and reporting.
Provide knowledge sharing, training, and ad hoc guidance to team members to support day-to-day operations.
Assist with benefits communications and employee education sessions as needed.