Benefits Partner

Nelnet • Lincoln, NE

5d • $23 - $25 • Hybrid

About The Position

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities. The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work. Provide administrative and clerical support to Payroll and Benefits Department. Serve as a resource person to employees regarding payroll and benefit questions and needs. Lincoln Nebraska Candidates- This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates living within 30 miles of our Lincoln Nebraska office location to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence three days per week. Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.

Requirements

• High School diploma or equivalent required, and a 2-year college degree in a business-related field preferred.
• At least one year administrative experience in Payroll and/or Benefits.
• Three years of work experience may be substituted for degree.
• Moderate to advanced knowledge of Microsoft Word, Excel, and Outlook, ability to navigate Internet and Intranet
• Ability to appropriately work with confidential materials
• Must have excellent customer service skills
• Must be able to effectively communicate in writing, on the phone, and in person
• Must be able to work effectively with diverse personalities and maintain professionalism when working with employees and vendors
• Must be organized
• Must be able to effectively work on multiple projects at the same time with strict deadlines
• Must be able to work with a sense of urgency
• Analytical Skills

Nice To Haves

• Previous experience with HRMS systems desired.

Responsibilities

• Administer benefit transactions for new hires, life events, status changes, and terminations in the HRMS
• Coordinate with payroll and vendors to ensure accurate deductions, coverage setup, and reporting
• Ensure benefit processes comply with ACA, COBRA, ERISA, and other regulatory requirements
• Audit and reconcile HSA, FSA, 401(k), voluntary life, and other contribution files with payroll and vendor data
• Resolve discrepancies and maintain accurate, audit‑ready documentation
• Conduct ongoing HRMS, payroll, and vendor data audits to ensure system alignment and accuracy
• Process Tuition Assistance, Quarterly Wellness Incentives, Healthy Me Bucks, and other program payments according to plan guidelines
• Serve as a primary point of contact for employee benefit and wellness inquiries via phone and written communication
• Deliver new hire benefit presentations and provide one‑on‑one guidance for newly eligible employees or those with questions during the plan year
• Develop and distribute benefit and wellness communications to support employee understanding
• Support planning, testing, configuration, communications, and issue resolution for annual Benefits Open Enrollment
• Analyze participation and utilization data to support program evaluation and continuous improvement
• Support internal and external audits with accurate records and timely reporting
• Perform additional responsibilities as needed to support the Benefits & Wellness function

Benefits

• Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED