Benefits Specialist - People Operations

City of Temple • Temple, TX

2d

About The Position

Under the general direction of the Total Rewards Division Director, is responsible for assisting with the support of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, and retirement plans.

Requirements

• Combination of education and experience equivalent to a Bachelor of Science Degree, Business Administration, Accounting, Human Resources, or related field
• Two (2) years of experience working in benefits administration, Accounting, or a related field
• Intermediate skill level with Microsoft Office products (excel, word, power point, teams)
• Valid driver’s license

Nice To Haves

• Experience working in or with a governmental agency
• Experience with self-funded benefits administration

Responsibilities

• Partners with employees and plan providers to investigate claim issues and provides timely resolution
• Prepares monthly billing, premium reconciliation, and ensures reports are accurate and submitted timely in partnership with the Benefits Administrator
• Collaborates with members of the team to test and update the benefits enrollment module
• Assists in the coordination of wellness efforts associated with medical plans
• Assists with open enrollment events, reporting, and communication distribution
• Reviews monthly benefit enrollments for accuracy and completeness (special events, tier changes, etc.)
• Meets regularly with the Benefits Administrator to discuss claims, enrollments, accounts payable items, and any pending obstacles
• Prepares retiree open enrollment and age-out reports and prints/sends correspondence to current enrollees
• Performs the end-of-month benefit termination process and responds to vendor discrepancy reporting, in compliance with SB51
• Assists the Total Rewards Division in planning and executing the annual benefits fair and enrollment education events
• Collaborates with the Benefits Administrator to review past due billing reports and coordinate corrections with Finance and internal team members
• Contacts retirees and employees regarding past due payments, and collects the most recent personal information
• Prepares daily, weekly, and monthly claims payments for self-funded plans
• Researches enrollment and contribution issues with vendors and communicates changes with Payroll
• Processes weekly COBRA eligibility
• Maintains and organizes claim payment reports and reconciliation records
• Performs monthly dependent age compliance reports and prepares/sends communications to affected subscribers
• Assists in reviewing reimbursement account matters and sends notifications to participants (CIP, etc)
• May assist in proctoring civil service exams (occasional nights/weekends)
• May attend recruiting events as a benefits/total rewards ambassador
• Follows City policies, procedures, and safety guidelines
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time