Beverage Server - Oculus Bar

Casino and•Rock Island, IL

4d•$9•Onsite

About The Position

As a Beverage Server, you will ensure excellent guest service when serving beverages to customers in a timely manner, consistent quality beverage products, and favorable/fun gaming. This position's wage is $9, plus tips.

Requirements

High School graduate or equivalent.
Excellent customer service skills.
Must be able to successfully complete TIPS trained and receive a Basset Card.
Excellent written and verbal communication skills.
Read, write, speak, and understand English.
Able to work flexible shifts
Physically mobile with reasonable accommodations.
Must be able to lift heavy objects (up to 40#), stretch, bend, stoop and standing for long periods of time.
Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws.
Ability to professionally handle situations that may arise due to intoxicated guests.
Respond to visual and aural cues.
Operate in mentally and physically stressful situations
Pass a company background investigation
Must be 21 years of age

Responsibilities

Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
Ensures department adheres to all regulatory, departmental and company policies and procedures.
Responsibilities include taking orders from guests and returning these orders in a timely manner and correctly according to order given.
Ensure alcohol is served according to the company alcohol policy.
Responsibilities include keeping work areas and guest’s common areas clean and organized.
Responsibilities include having knowledge of guest limitations related to alcohol service and company / state policy and procedures regarding those limitations.
Responsibilities include ensuring the safety and security of team members and guests.
Use daily maintenance of all bar equipment and POS systems.
Ensures department adheres to all regulatory, departmental and company policies and procedures.
Knowledge of all promotions and events.
All other duties as assigned.