Bi-lingual Career Development Specialist

EDSI (Educational Data Systems, Inc.)•Lancaster, CA

About The Position

Scope of Position: Provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. Essential Functions: Assist in the preparation of project reports as needed Accurately complete required documentation for enrollment Work with government officials to ensure appropriate documentation is completed and received Create solutions to participant attendance problems Oversee participant activities and assist with workshop schedules Provide consistent and comprehensive case management and follow-up Provide individualized assessment of work, family, and personal development needs, and opportunities Provide referrals to appropriate community service or social service agencies when needed Maintain organized database of clients and keep detailed documentation of all contacts with clients Coordinate participant retention services and accommodate participant work schedules Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract Share information with appropriate staff and/or funding agencies. Maintain participant files as specified by contractor Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment Ensure participants follow through with planned activities as outlined in contract with funding agency Help to ensure that positive outcomes and goals are met as required by contract Other opportunities as available EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.

Requirements

Bachelor’s degree preferred, or equivalent experience
Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer, and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
A working knowledge of MS Office applications
Able to interact with a wide variety of individuals and demonstrate a positive professional attitude
Bilingual Haitian Creole/English required

Nice To Haves

Customer service experience preferred

Responsibilities

Assist in the preparation of project reports as needed
Accurately complete required documentation for enrollment
Work with government officials to ensure appropriate documentation is completed and received
Create solutions to participant attendance problems
Oversee participant activities and assist with workshop schedules
Provide consistent and comprehensive case management and follow-up
Provide individualized assessment of work, family, and personal development needs, and opportunities
Provide referrals to appropriate community service or social service agencies when needed
Maintain organized database of clients and keep detailed documentation of all contacts with clients
Coordinate participant retention services and accommodate participant work schedules
Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract
Share information with appropriate staff and/or funding agencies.
Maintain participant files as specified by contractor
Build a professional one-on-one working relationship with participants to aid in eliminating challenges to obtaining and retaining employment
Ensure participants follow through with planned activities as outlined in contract with funding agency
Help to ensure that positive outcomes and goals are met as required by contract