Bi-Lingual Lead Generation Specialist

Clayton•Bentonville, AR

1d•$20 - $24

About The Position

Bi-Lingual Lead Generation Specialist Clayton Discover Bi-Lingual Lead Generation Specialist are responsible for delivering prompt, accurate, courteous customer service via phone, email, text, or chat. They must be able to communicate closely with potential customers, Retail Home Centers, and Independent Partners to provide an excellent home buying experience. This position also requires the ability to be a team player and hit targeted goals.

Requirements

High School Diploma or Equivalent required
Must be available to work shifts in the evening until 8:00pm and some Saturday shifts
Computer competency with Microsoft Office and typing skills at minimum 25 wpm
Great attention to detail and organizational skills
Ability to work in a team environment and goal driven
Willing to learn, hard-working, determined, and assertive

Responsibilities

Assists Retail Home Centers and Independent Partners in Marketing and communication with potential consumers.
Provides highest quality leads to Home Centers and Independent partners by discovering where a customer is on their home buying journey.
Nurtures leads from various Marketing efforts to provide the best customer experience based on the customer’s individual needs and buying timeline.
Responsible for scheduling customer visits to Retail Home Centers and Independent Partners
Connects potential customers with a Home Consultant at the appropriate location
Educates customers on Clayton Products
Follows up on all leads and viewings
Provides excellent communication skills with external and internal customers
Ability to hit targeted goals
Responds to Live Chats that are initiated through our website
Responds to SMS texting and Digital platform messaging
Executes error free data entry skills
Exhibits great interpersonal skills, effective persuasive skills, and a strong desire to provide exceptional customer service
Promotes teamwork and success for the department/company
Promotes company image through professional service and actions
Performs other duties as assigned

Benefits

Hourly pay with monthly bonus opportunities
Medical and Dental Plan with Prescription Coverage and Vision
PTO and holidays
401(K) includes 100% company match of the first 4%
Wellness Programs and On-site fitness facility
On-site restaurant
Tuition Assistance
Additional Optional Benefits
Full-time team members have the flexibility to create their own health, dental, and vision benefits package.
Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals.
Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course.