Bilingual Case Manager, Adult Housing Services

San Diego LGBT Community Center • San Diego, CA

1d • $23 - $25 • Onsite

About The Position

The Case Manager is responsible for providing case planning, implementing outreach to eligible participants, conducting assessments, and crisis intervention to participants of The Center's expanding LGBTQ affirming wrap around and support services. The case manager works collaboratively with a team in a trauma-informed, and goal-oriented way to help resolve the housing stability of program participants.

Requirements

• 1 year of experience providing case management services to people experiencing homelessness or at risk of homelessness.
• Fluency in English and Spanish required.
• Must be comfortable working in PC/Windows-based environments.
• Demonstrated ability to manage multiple tasks with shifting priorities.
• Must demonstrate competence in working with diverse populations.
• Must demonstrate competence in using strength-based, trauma-informed, and Motivational Interviewing Techniques.
• Reliable transportation, a valid driver's license, and auto insurance.

Nice To Haves

• Bachelor's degree in a social service-related field.
• 2 or more years of experience providing case management services to people experiencing homelessness or at risk of homelessness.
• Knowledgeable about current issues related to the LGBTQIA+ community and people experiencing homelessness.

Responsibilities

• Conduct intakes, assessments, and evaluations with new clients.
• Provide links to mental health services, substance abuse services, educational services, career development services, and other relevant resources.
• Provide ongoing case management, crisis intervention, conflict resolution, and stabilization services to participants enrolled in the program.
• Complete individualized service plans and self-sufficiency tools.
• Maintain accurate documentation of client goals and needs, case management plans, and service entries into internal data systems.
• Enter program data and outcomes into the region's Homeless Management Information System (HMIS) to adhere to grant and contract compliance.
• Document thorough case notes that accurately reflect client progress toward individualized case management goals.
• Assist in the completion of monthly narrative reports for funder reports.
• Duties needed to help drive our vision, fulfill our mission, and abide by our organization's values.

Benefits

• Competitive Pay Scales
• 401(k) Retirement Plan (with company match)
• Full Medical, Dental, Vision, and Chiropractic Health Coverage
• Out-of-Pocket Optional Coverage for Spouses, Domestic Partners, and Dependent Children
• Full-time and Part-Time Schedules
• Generous Vacation and Holiday Benefits
• Professional Training & Development Experiences
• Opportunities for Promotion & Advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level