Acceptance Insurance- Bilingual Customer Service Representative

Freeway Insurance Services America, LLC • Harrisburg, PA

5d • $16 • Onsite

About The Position

As a Customer Service Rep, you will be the liaison between the Company and the customer.

Requirements

• Bilingual in English and Spanish preferred
• Sales or customer service experience
• High School Diploma or GED
• Ability to build relationships with sales customers
• Excellent follow-up and multi-tasking skills
• Ambitious professional motivated by opportunity for advancement
• Excellent written and verbal communication skills

Responsibilities

• Process customer monthly payments.
• Manage large amounts of inbound calls in a timely manner
• Engaging in active listening with callers, confirming or clarifying information and diffusing any customers, as needed.
• Connects very quickly; builds and leverages client relationships.
• Complete mail sorting tasks.

Benefits

• No cold calling involved
• Continuous on-going training and mentorship
• Growth-oriented culture with internal promotion opportunities
• Comprehensive Benefits package including medical, dental, vision, and life insurance
• Comprehensive 401K plan with competitive employer match
• Paid time off including holidays, vacation, and personal time
• Fitness perks: Corporate discounts and/or reimbursements to gyms are available, makes staying active more accessible.
• Employee Assistance Program: Confidential assistance to you or anyone in your household who is experiencing personal or professional problems — at no cost.
• Extra Perks: Access to disability, hospital indemnity, universal life, critical illness, and accident insurance plans. We even offer pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees