Bilingual Medical Assistant- Evernorth- St. Cloud, FL

The Cigna Group

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About The Position

The experienced MA provides front assistance to the providers in the preparation for, examination and treatment of patients, and is a critical partner in our Health Centers. This MA will be cross trained for the back office for any coverage as needed.
Evernorth Direct Health is an industry leading business providing custom care delivery and wellness services across four key business lines: Wellness Centers, Health Coaching, Wellness Events and COVID 19 solutions.
Evernorth is built on the recognition that health makes progress possible. Our health services are designed to redefine healthcare as we know it. But we can’t do it alone.
True change takes all of us, united in a shared vision. Health is what drives us. But it’s just the start. Together, we can solve the problems others don’t, won’t or can’t.
This position is with Evernorth, a new business within the Cigna Corporation.

Requirements

• CMA or RMA
• Current BCLS required
• At least 1 or more years of front and back office experience
• Experience answering phones and scheduling patients
• Phlebotomy skills
• Solid Computer skills including Electronic Health Records
• Excellent customer service skills required
• Team oriented
• Strong time management skills
• Responsible and reliable
• Bilingual in Spanish
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

• Greet and check in patients at the health care centers by verifying coverage and eligibility and completing appropriate paperwork.
• Obtains the patient history, takes vital signs, and assists with coordination of care.
• Administers medications
• Prepares examination room
• Cleans and sterilizes instrument per protocol
• Answer telephone in compliance with departmental procedures. Ascertain nature of call and route appropriately. If necessary, take accurate and legible messages.
• Schedule appointments and verify membership according to various benefit coverage
• Reviews preprinted instruction sheets with patients
• Attends department Staff Meetings and In-service programs
• Cross-trains to new procedures and departments.
• Assists in orienting new employees and temporary pool staff to job responsibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed