Bilingual Office Growth Manager

SSG•San Antonio, TX

10d

About The Position

As an Office Growth Manager , you’ll be a key driver of regional growth and franchise success. Reporting to the Regional Director, this role blends sales, operations, marketing, and customer service to support franchise owners and ensure smooth daily office operations. Stratus Building Solutions is a leading provider of innovative and environmentally friendly commercial cleaning services. Named the “#1 Fastest Growing Franchise” two years in a row by Entrepreneur Magazine. With a commitment to sustainability and exceptional service, we have established a strong presence in the cleaning and facilities management industry. Our innovative commercial cleaning company provides businesses with the most comprehensive green janitorial services in the industry, allowing for a healthier environment for customers and employees. Our franchisees use 100% post-consumer recycled janitorial utility cans and mop buckets. Additionally, our franchisees are Green Seal Certified, using an environmentally responsible, health-conscious line of non-toxic and biodegradable chemicals. At Stratus Building Solutions , you’re not just taking a job—you’re joining a fast-growing, purpose-driven organization committed to sustainability, innovation, and excellence. Recognized by Entrepreneur Magazine as the #1 fastest-growing green commercial cleaning franchise for three consecutive years , Stratus is transforming the industry through eco-friendly practices, technology, and outstanding service. You’ll be part of a supportive, growth-focused culture where your success truly matters.

Requirements

Bilingual (English & Spanish)
Experience in sales, operations, or administrative leadership
Strong organizational, communication, and multitasking skills
CRM, Microsoft Office, and social media proficiency
Customer-focused mindset with a passion for helping others succeed

Responsibilities

Conduct franchise presentations, manage disclosures, and close a minimum of 2 new franchise agreements per month while maintaining accurate CRM records.
Handle account processing, insurance compliance, records management, and onboarding documentation.
Review franchisee statements, collaborate with accounting, and communicate on outstanding balances.
Post weekly social media content, support campaigns and events, request reviews, and report engagement metrics.
Manage incoming calls, schedule appointments, support inspections, and provide a professional front-desk experience.
Support franchisee onboarding and training completion while serving as a communication hub across teams.