Bilingual Office Manager - French and English / Future Talent Pool

Cogir Senior Living

13d

About The Position

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. Human Focus – Creativity - Excellence We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today! Salary Range: 50,000 - 60,000 Annual. Are you a customer service professional with strong administrative & accounting skills? Do you enjoy a fast-paced environment and meeting deadlines? Are you ready to take your experience to the next level? As our next Office Manager, you will be a pivotal member of our Retirement management team focused on handling all the behind-the-scenes activities that happen within the retirement residence. In this role, your primary focus will be engaging with residents, ensuring all their needs are met and working through any concerns they bring forth. You will also manage resident records, ensuring they are up to date. You will handle accounting functions for the residence including Accounts Receivable and Accounts Payable, Payroll & Benefits and Scheduling, ensuring accuracy and timely processing. In addition, you will lead and engage team members dedicated to consistently delivering an exceptional living experience for our residents. This role also has a strong focus on ensuring all administrative processes are in compliance with internal and regulatory compliance standards. As this position involves managing within a 24/7 operation, you must maintain flexibility in your schedule. You will oversee the receptionists, providing training and guidance, and will personally manage the reception desk when necessary. Your role will encompass shaping the first impression of the new residents, both in person and over the phone, making your team’s contribution pivotal to the overall sales experience.

Requirements

Full professional proficiency in both French and English is required.
Minimum of two (2) years of administrative experience in an office setting
Proficiency in Microsoft Office Suite (Word, Excel)
Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one.

Nice To Haves

Familiarity with Workday, Kronos, and Yardi operating systems is advantageous
HR knowledge (recruitment, employee onboarding, payroll) is considered an asset
Supply management and inventory control knowledge is considered an asset

Responsibilities

Engaging with residents, ensuring all their needs are met and working through any concerns they bring forth
Manage resident records, ensuring they are up to date
Handle accounting functions for the residence including Accounts Receivable and Accounts Payable, Payroll & Benefits and Scheduling, ensuring accuracy and timely processing
Lead and engage team members dedicated to consistently delivering an exceptional living experience for our residents
Ensuring all administrative processes are in compliance with internal and regulatory compliance standards
Oversee the receptionists, providing training and guidance, and will personally manage the reception desk when necessary
Shaping the first impression of the new residents, both in person and over the phone