Bilingual Outreach Coordinator

CVCH•Wenatchee, WA

About The Position

The Outreach Coordinator (OC) is responsible for coordinating and facilitating clinical and nonclinical community events, including mobile clinics, school-based health services, and outreach activities in Chelan and Douglas counties. This position serves as a vital bridge between Columbia Valley Community Health (CVCH), schools, and the broader community, ensuring seamless integration of health services. The OC supports patient access, promotes positive health behaviors, and fosters strong partnerships with community organizations and school personnel. This role requires excellent coordination, customer service, and organizational skills to improve health outcomes and facilitate community engagement.

Requirements

High School diploma or GED required.
Current Healthcare Provider CPR certification required (training provided if needed).
Eligible for Medical Assistant-Registered Licensure (CVCH will provide required training).
Seven hours of AIDS education and training required (provided by CVCH).
One year of experience in a healthcare setting, social services, or outreach coordination preferred.
Experience working with children, families, and diverse populations preferred.
Bilingual in English/Spanish Required.
Fluent written and verbal communication in English/Spanish.
Knowledge of computer applications and equipment related to work.
Proficient keyboarding skills and must have strong experience with Microsoft Office software.
Demonstrate effective verbal and written communication skills.
Ability to analyze and solve problems.
Exhibit strong customer service skills.
Ability to represent the organization in a professional manner in a variety of settings and meet people with ease.
Ability to interpret and analyze informational needs.
Ability to gather data, compile information, and prepare reports.
Ability to initiate and perform tasks with minimal supervision.
Ability to organize and prioritize.
Must have caring, sensitive attitude and commitment to serve people in need, especially with behavioral health issues.
Excellent interpersonal and communication skills.
Demonstrate strong time management skills.
Must work independently and establish priorities, organizing workload to complement the needs and deadlines of the organization.
Demonstrated skill in developing and maintaining productive work teams.
Ability to demonstrate personal integrity in all interactions.
This job is performed mostly in a typical inside, office environment.
Essential physical requirements of this job include: light physical effort; repetitive motions of wrists, hands, and/or fingers; standing, walking, lifting, reaching, kneeling, bending, stooping, pushing, and pulling; frequent sitting; lifting and/or moving items up to 50 pounds, with assistance as needed; ability to read forms and computer screens and to read correspondence and other documents.
Work requires continual attention to detail in composting, typing, and proofing materials, establishing priorities and meeting deadlines.
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Ability to read, comprehend, and analyze documents, regulations, and policies.
Ability to assess and evaluate documents to prepare and submit complete and succinct documents necessary to the job.
Problem solving and analytical skills are required with a heavy emphasis on detailed analysis of information to support actions.
Familiar with public managed care.
Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; see, recognize, receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone.
Tasks routinely involve a potential for mucous membrane or skin contact exposure to blood, fluids or tissue. Use of personal protective equipment (PPE), when appropriate, is required
Possesses knowledge and skills required to effectively care for and assist patients in the following age groups: 1. Pediatric (1 year – 12 years) 2. Adolescent (12 years to 18 years) 3. Adult (18 years – 65 years) 4. Geriatric (65 - death)

Nice To Haves

Associate’s degree or higher in Public Health, Sociology, Social Work, or a related field preferred.
Community Health Worker Certification preferred.
State Certified Translator preferred.

Responsibilities

Outreach and Community Health Coordination Coordinates and schedules clinical and nonclinical outreach services and events.
Organizes and oversees mobile health services, school-based health clinics, and other community events.
Develops and maintains relationships with community partners, schools, and CVCH staff to enhance outreach efforts.
Assists in the onboarding, orientation, and training of staff and volunteers involved in outreach activities.
Maintains scheduling for outreach events, forecasting three months in advance to ensure adequate staffing.
Ensures compliance with department policies, safety standards, and infection control protocols.
Serves as a primary point of contact for school-based health services, ensuring seamless coordination of care between CVCH and school districts.
Identifies and prioritizes students in need of health services, advocating for students facing barriers such as transportation challenges.
Works closely with school administrators, nurses, counselors, and staff to integrate health services within the school environment.
Organizes and supports on-site health services, including physical exams, immunizations, screenings, and mental health services.
Tracks and reports student health data, monitoring Key Performance Indicators (KPIs) and program outcomes.
Leads student development activities such as health fairs and workshops, promoting wellness education.
Engages with parents and families, providing information and resources to support student health and academic success.
Registers patients, collects and updates patient demographics, and schedules appointments following established protocols.
Assists with patient screenings, including vital signs, finger-stick blood tests, and CLIA-waived lab procedures.
Observes and reports patient symptoms and maintains accurate medical and immunization records.
Ensures universal health screenings are conducted, addressing unmet health needs and connecting students to appropriate care.
Adheres to standard precautions and disposes of biohazardous materials safely.
Conducts reporting as required by department management, ensuring data accuracy and compliance.
Assists in department workflow improvements and strategic planning efforts.
Manages ordering and inventory of outreach materials and medical supplies.
Documents all student interactions, interventions, and follow-ups in school health records and case logs.
Participates in staff performance evaluations and provides hiring feedback as needed.
Performs additional duties as assigned by the department manager.
Maintains professionalism and embodies CVCH’s core values: respect, integrity, trust, compassion, and quality.
Follows all safety policies and infection control standards, ensuring a clean and safe work environment.
Engages with patients, families, and community members in a culturally competent and empathetic manner.
Works flexible hours, including evenings and weekends, as required to support outreach and school-based initiatives.
Maintains confidentiality and adheres to HIPAA regulations and Joint Commission standards.

Benefits

Medical Premera (Self Insured) Preferred Provider Employee covered - $70.00 per month Dependents covered – please refer to the benefits Guide 2026 for rates First of the month following the first date of employment.
Dental Washington Dental Employee covered – 100% Dependents covered – 50% First of the month following the first date of employment.
Paid Leave 120 hours – Year 1 136 hours - Year 2 Each year after that employee will accrue 8 hours of PTO each year, on their anniversary date, until they reach a maximum of 208 hours at 10+ years. Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB.
Extended Illness Bank (EIB) Allows for maximum accrual of 200 hours PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act.
Holidays 88 hours related to: · New Year’s Day · Memorial Day · 4 th of July · Labor Day · Thanksgiving Day · Day after Thanksgiving · Christmas Eve · Christmas Day · 3 Diversity Days Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee’s timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: · Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) · May 1 – August 31: 2 diversity days (16 hours if 1.0 FTE) · Sept 1 – Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details.
403(b) Retirement Plan Lincoln Financial 150% CVCH match up to 3% of the employee’s contribution Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years.
Employee Assistance Program Mutual of Omaha Free short-term counseling for employee and family Immediately. Call 800-316-2796
Long-term Disability Mutual of Omaha Employee Only (variable) First of the month following the first date of employment.
Basic Term Life Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment.
Group Accidental Death and Dismemberment (AD&D ) Mutual of Omaha Employee Only (1x annual salary, up to $200,000) First of the month following the first date of employment.
Supplemental Term Life Mutual of Omaha Employee / Spouse / Dependent(s) First of the month following the first date of employment.
Voluntary AD&D Mutual of Omaha Employee / Family First of the month following the first date of employment.
Health Reimbursement Arrangement RedQuote Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. First of the month following the first date of employment.
Flex Plan: Medical RedQuote Flex Plan: Maximum $3,400 per year Direct Deposit available First of the month following the first date of employment.
Flex Plan: Dependent Care RedQuote Flex Plan: Maximum $7,500 per year Direct Deposit available First of the month following the first date of employment.
AFLAC Supplemental insurance – cafeteria plan First of the month following the first date of employment.
Wellness Stipend CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) Immediately. Once employee has submitted invoice to HR/Payroll department.
Cell Phone Discounts Discounted monthly access fees Discounted select accessories and special equipment Available for personal cell phones, currently in place with AT&T & Verizon
Tuition Reimbursement For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: · $4,000 for an Associate’s degree, vocational, technical, or certification program · $6,000 for a Bachelor’s degree · $8,000 for a Master’s degree Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply. Employees must agree to work for a period of two (2) years from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams.