Bilingual Patient Coordinator
About The Position
Arbor Therapy is hiring a Bilingual Patient Scheduler to join our Glendale clinic team! In this role, you will help create a smooth and welcoming experience for families by coordinating appointments, communicating with clients, and supporting our therapy team. If you enjoy helping people, staying organized, and working in a fast-paced healthcare environment, we would love to connect with you. This is a great opportunity for bilingual candidates looking to grow their career in healthcare administration while making a meaningful impact in the lives of the families we serve. About Arbor Therapy Arbor Therapy is a leading provider of therapeutic services across the East and West Valley of Arizona. Our mission is to provide exceptional, compassionate, and evidence-based care to every client and family we serve. We believe in a collaborative, strengths-based approach and are committed to helping each client reach their full potential. What Makes Us Different We don't just talk about culture-we live it. Our employee-led Culture Committee helps make Arbor Therapy a place people truly enjoy working. From appreciation events and wellness initiatives to celebrations and team-building activities, we prioritize connection and recognition across our organization. Benefits & Perks We offer a comprehensive benefits package including: Medical, dental, and vision coverage 100% employer-paid dental and vision plans Paid time off and paid holidays 401(k) with 3% company match Continuing education and professional development opportunities 100% employer-paid EOS Gym membership Company-provided logo wear Milestone recognition and appreciation events Employee-led Culture Committee with quarterly events Supportive team environment with opportunities for growth
Requirements
- Bilingual in Spanish and English required
- Experience in scheduling, administrative support, healthcare offices, or customer service
- Strong organizational and communication skills
- Ability to multitask and work in a fast-paced environment
- Proficiency with Microsoft Office (Word, Excel, Outlook)
Nice To Haves
- Experience in pediatric or therapy settings is a plus but not required
Responsibilities
- Schedule client appointments and follow-up visits
- Communicate with clients regarding appointments and general questions
- Maintain and update client records
- Coordinate scheduling with therapists and clinical staff
- Verify insurance coverage and assist with authorization processes
- Provide administrative support to the clinic team
- Assist in creating a welcoming and organized clinic environment
- Address client questions or concerns professionally and efficiently
Benefits
- Medical, dental, and vision coverage
- 100% employer-paid dental and vision plans
- Paid time off and paid holidays
- 401(k) with 3% company match
- Continuing education and professional development opportunities
- 100% employer-paid EOS Gym membership
- Company-provided logo wear
- Milestone recognition and appreciation events
- Employee-led Culture Committee with quarterly events
- Supportive team environment with opportunities for growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
