Bilingual Patient Service Representative

Touchstone Medical ImagingArlington, TX
1dOnsite

About The Position

Gateway Diagnostic Imaging is seeking an experienced, patient-focused professional on a full-time basis as a Bilingual Patient Service Representative for our location in Arlington, TX. Work Schedule: Monday - Friday (8:30am - 5:00pm)Why Gateway? We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Gateway Diagnostic Imaging mission—dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes: Medical / Dental / Vision / Life / Pharmacy Plans 401(k) with Employer Contribution Paid Short-Term Disability Paid Vacation Time PTO Accrual Beginning Day 1 Colleague Referral Bonus Program

Requirements

  • 1-4 Years Experience in Medical Office Setting or Hospital
  • Experience in Authorizations and Insurance Verification preferred
  • Ability to Handle Heavy Patient Volume
  • Strong Customer Service and Computer Skills
  • Ability to Multi-Task
  • Bilingual (English/Spanish OR English/Vietnamese) highly preferred

Responsibilities

  • Schedule Patients for Diagnostic Exams and Procedures
  • Assist with Authorization and Verifications
  • Checking In / Out Patients
  • Answering Multiple Phone Lines
  • Provide Accurate and Complete Information to Billing Office
  • Insurance Verification
  • Ensure Accuracy of Patient Data Entered Into System
  • Process Requests and Filing of Patient Records

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Pharmacy Plans
  • 401(k) with Employer Contribution
  • Paid Short-Term Disability
  • Paid Vacation Time
  • PTO Accrual Beginning Day 1
  • Colleague Referral Bonus Program
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