Bilingual Reservation Consultant

EF Education First / Hult•Denver, CO

13d•$50,000 - $70,000•Hybrid

About The Position

As a member of our high energy, collaborative, and competitive sales team, you will play a critical role in developing customer conversion and retention strategies while simultaneously identifying opportunities to improve the customer experience. Your daily activities will involve making outbound sales calls to potential travelers who have expressed interest in group travel through their Group Coordinator. Additionally, you will help maintain interest by continuing the relationship with our past loyal travelers in booking their next Go Ahead Tour. No Sales experience? No problem. Our Sales Development Program is designed for those who are both launching a new career in sales and those who want to build upon existing sales skills and techniques. Our goal is to create strong salespeople and instill lasting skills that you can carry with you throughout your career. Benefits of the program include training in sales, product, marketing and industry trends, coaching in consultative selling techniques, presentations, public speaking and dedicated mentorship. This program is a great way to build your career with a global leader in the industry.

Requirements

Fluent in both written and spoken Spanish and English. The majority of this role will be performed in English but Spanish will be called upon from time to time to be able to accommodate our Spanish speaking travelers
Strong verbal communication skills (must be able to connect with a diverse range of individuals via telephone)
Intrinsically motivated to hit goals
Demonstrates personal accountability
Analytical with adept problem-solving skills
Ability to independently plan, organize and prioritize work
Must have at least 4 years of relevant work experience or a 4 year degree

Responsibilities

Independently manage your book of business while simultaneously bringing in new business
Maintain and practice high outreach, follow-up phone conversations
Utilize consultative selling techniques to prospects and initiate product interest
Consistently achieve or exceed sales goals
Develop an integrated sales strategy to accomplish your goals

Benefits

Commitment to professional growth: robust monthly calendar of trainings and workshops
Four weeks paid vacation your first year, ten paid holidays, and two floating holidays
Exciting business travel opportunities
25% company match on your 401(k) contributions
Market-leading medical, dental and vision coverage, along with options for life and disability insurance, legal and pet insurance
Dependent care, healthcare and commuter Flex Spending Accounts (FSAs)
Access to fertility care and family-building support
Wellness benefits including a yearly fitness reimbursement
Frequent social and learning events, including access to our employee-run resource groups
Robust Employee Assistance Program
Tenure-based sabbatical eligibility
EF Product Discounts (discounts on travel, international language schools, Au Pair program and more)
Discounts at local venues and businesses
Amazing offices designed to match the caliber of the people who work there, plus the flexibility of working from home one day a week.
In-Office Work Policy: Enjoy the flexibility of working from home on Fridays, while collaborating in the office from Monday through Thursday.
Compensation: First-year Reservation Consultants have an on-target earning potential of $70,000 (base salary starting at $50,000 and $20,000 bonus potential). In addition, there is uncapped bonus for exceeding sales goals. You are eligible for a promotion to Senior Tour Consultant after 2 years of successfully exceeding goals and excellent performance with an increased OTE of $95,000 ($65,000 base and $30,000 bonus potential). Full comp plan details, and future earning potential, will be reviewed during the interview process.