Billing Administrator

Carolina Chillers LLC•North Charleston, SC

20h

About The Position

As a Billing Administrator this role will be responsible for a variety of tasks associated with the accounting practices for the Service team. These tasks will include but will not be limited to the billing process, responding to customer inquiries, and verifying proper charge codes time, in accordance with the established accounting standards and billing policy. This position works together with the service managers, service coordinators, account managers, accounts receivable, and CFO to provide accounting support to the entire organization.

Requirements

Two-year degree in accounting or five years of related accounting experience
Intermediate level of computer literacy, specifically MS Word and Excel
The position requires the candidate to have the ability to lift approximately 15-20 lbs. in assistance of loading, unloading, and storing materials and equipment. The position will also require bending, climbing, pulling, pushing, balancing, kneeling, twisting, standing, and climbing stairs and ladders.

Nice To Haves

Great Plains Accounting experience preferred

Responsibilities

Review completed service tickets and prepare job costing for invoice creation.
Post receipts of paid invoices.
Enter invoices into to customer specific electronic portals.
Complete on a weekly basis a review to ensure that all completed jobs have been properly submitted for billing.
Work with the Accounting team members on aging and customer past due notices.
Establish and maintain a rapport / positive working relationship with all potential and existing customers.
Promptly address any customer concerns and assure resolution in order to maintain positive long-term relationships.
Establish and maintain a rapport / positive working relationship with company teammates.
Professionally resolve any issues in order to capitalize on all business growth opportunities.
Identify and resolve problems in a timely manner; gather and analyze information skillfully.
Manages difficult client/customer situations, respond promptly to customer needs, solicit customer feedback to improve service, respond to requests for service and assistance and meets commitments.
Prioritize and plan work activities and use time efficiently.
Demonstrate accuracy and thoroughness monitor own work to ensure quality and apply feedback to improve performance.
Meet productivity standards and complete work in a timely manner.
Adapt to changes in the work environment, manage competing demands and is able to deal with frequent change, delays or unexpected events.
Consistently at work and on time, follow instructions, respond to management direction and solicit feedback to improve performance.
Observe safety and security procedures and use equipment and materials properly.