Billing Analyst

Office Practicum • Fort Washington, PA

5h • Remote

About The Position

The position is for an aspiring professional with an accounting background who wants to work within a fast growing software as a service company. Responsibilities include but are not limited to routine monthly invoicing and maintenance, managing and recording all incoming payments, performing contract renewals, triaging incoming customer requests by phone and email, full ownership of the collections process, accounts payable and cash disbursements. With experience, the role will grow to take on more month end close responsibilities.

Requirements

• Familiarity with Accounting Systems, and prior use of Salesforce.com
• Moderate Excel skills
• Demonstrated ability to complete assignments within tight time constraints
• Friendly and professional demeanor especially when interacting with customers
• Highly organized, excellent oral and written communications skills
• Self-starter and able to work in fast-paced environment
• Bachelor’s degree in accounting or finance preferred
• Minimum 2 years of related accounting experience.
• Experience in accounts receivable and customer billing.
• Experience with billing for a SaaS company strongly preferred.

Nice To Haves

• Experience with billing for a SaaS company strongly preferred.

Responsibilities

• Full understanding and ownership of the invoicing process for 1,000+ customers, responsible for researching and solving invoicing and payment discrepancies, responding to customer calls/emails, and making adjustments to customer accounts as needed
• Responsible for the daily reconciliation and recording of incoming payments including maintenance directly tied to DSO which include tracking failed customer payments, expiring customer credit cards, and email bounces and rejections
• Accountable for all aspects of the collections processes including customer and inter-company communication, professionally negotiate payment arrangements to reduce risk of non-payment, and maintaining the collections portfolio to analyze and coordinate appropriate collections efforts
• Review contract changes (additions and downgrades) to ensure billing is completed timely and accurately
• Processes contract renewals and provides detail across departments as needed
• Assist in the month end close and work with the team on any ad-hoc analyses and requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level