Billing & Operations Contractor
About The Position
Billing Operations Specialist Position Overview Our client is a leading energy company seeking an experienced Billing Operations Contractor to provide critical support during their billing system migration and post-implementation period. This is an excellent opportunity to work with a Fortune 500 organization in the energy sector, contributing to a major system transformation initiative. Key Responsibilities Migration Support Assist with data validation and reconciliation during billing system migration Support testing activities including parallel billing runs and validation checks Document migration issues, track resolutions, and maintain comprehensive audit trails Coordinate with technical teams to ensure accurate data transfer and system setup Post Go-Live Support Provide hands-on support during hypercare period following system go-live Monitor billing runs and identify exceptions or anomalies requiring investigation Assist with troubleshooting billing discrepancies and customer inquiries Validate that bills are generating correctly with accurate charges and rate components Operational Support Handle manual billing tasks and workarounds until automation is implemented Support enrollment processing and customer setup activities Assist with billing audits, charge validations, and contract verification Maintain documentation of manual processes and issue resolutions Support the team with general operational activities during high-volume periods Why This Opportunity? Work with a Fortune 500 energy leader Gain valuable experience in major system implementation Collaborate with experienced professionals in the energy sector Contribute to critical business operations
Requirements
- 3+ years of experience in billing operations, preferably in utilities or energy sector
- Strong analytical and problem-solving skills
- Experience with billing system implementations or migrations preferred
- Proficiency in Excel and data analysis
- Excellent attention to detail and accuracy
- Strong communication and documentation skills
- Ability to work independently and manage multiple priorities
Responsibilities
- Assist with data validation and reconciliation during billing system migration
- Support testing activities including parallel billing runs and validation checks
- Document migration issues, track resolutions, and maintain comprehensive audit trails
- Coordinate with technical teams to ensure accurate data transfer and system setup
- Provide hands-on support during hypercare period following system go-live
- Monitor billing runs and identify exceptions or anomalies requiring investigation
- Assist with troubleshooting billing discrepancies and customer inquiries
- Validate that bills are generating correctly with accurate charges and rate components
- Handle manual billing tasks and workarounds until automation is implemented
- Support enrollment processing and customer setup activities
- Assist with billing audits, charge validations, and contract verification
- Maintain documentation of manual processes and issue resolutions
- Support the team with general operational activities during high-volume periods
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
