Billing Specialist, Accounts Receivable

BCM One

1d•Hybrid

About The Position

Pure IP, a BCM One Company, is trusted by millions daily to power business communications. Pure IP connects the old with the new; integrating voice across platforms, systems and applications to provide an end-to-end communications service that enables businesses to collaborate effectively, wherever they are. To support our continued growth, we are looking for an AR/Billing Specialist. This role is critical in maintaining the accuracy and efficiency of our financial operations by managing billing processes, cash applications, and customer invoices. As an AR/Billing Specialist, you will focus on accounts receivable (AR) and billing functions, ensuring accurate and timely processing of invoices and payments.

Requirements

3+ years of experience in a BPO (experience in telecommunications is a plus) and experience in a finance/billing/collection department.
Graduate of any Business – Finance related course from a reputable college/university
Proficiency in Microsoft Office applications, especially Excel.
Strong communication skills, both written and verbal.
Attention to detail and high level of accuracy.
Analytical skills for reviewing billing tickets and identifying trends.
Excellent organization and time management abilities.

Nice To Haves

Experience with Intacct or similar ERP systems is a plus.

Responsibilities

Participate in collection and reconciliation processes, ensuring timely follow-up and resolution of outstanding payments
Submit invoices to customer portals such as Coupa, Ariba, and Tungsten.
Build customer portals, set up and edit workflows, and upload customer invoices to third-party portals, ensuring compliance with client-specific requirements
Handle billing tickets and resolve any discrepancies.
Communicate with internal and external customers to address billing inquiries.
Monitor and reduce aging reports by following up on unpaid invoices.