Billing Specialist
About The Position
As part of the Tech24 team and broader Tech24 network, the Billing Specialist is a key member of our service operations team, responsible for ensuring accurate and timely billing for our customers. This role supports technicians, dispatch, and leadership by processing invoices, verifying work orders, resolving billing discrepancies, and maintaining clear communication with customers regarding charges. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment. You will play a critical role in maintaining smooth financial operations while contributing to an exceptional customer experience.
Requirements
- 1-3 years of billing experience (service industry experience preferred)
- Strong communication skills - both verbal and written
- Excellent organizational and multitasking abilities
- Ability to prioritize in a fast-paced environment
- Comfortable working with finance software, Microsoft Office, and data entry systems
- Team-oriented mindset with a proactive, problem-solving attitude
Responsibilities
- Process a high volume of service calls into invoices for payment per agreed upon rates and procedures
- Prepare and submit invoices and supporting documentation to the customer via mail, email and third-party websites
- Verify billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted
- Generate reports detailing billing status of service calls
- Communicate with individuals in a variety of positions, both internal and external to the company participate in special projects
Benefits
- Weekly Pay – Reliable pay, every week
- Fully Equipped for Success – Company computer and equipment provided
- Work-Life Balance – Generous paid time off, paid holidays, and your birthday off
- Comprehensive Benefits – Medical, dental, vision, and short-term disability coverage (effective 1st of the month following your date of hire)
- Company-Paid Protection – Long-term disability and basic life insurance at no cost to you
- Retirement Planning Made Easy – 401(k) with company match and immediate vesting
- Employee Assistance Program (EAP) – Free, confidential counseling and support for you and your family, including financial and legal resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
