Bioinformatics Training Specialist

Booz Allen Hamilton • Washington, DC

3d

About The Position

Bioinformatics Training Specialist The Opportunity: Serve as a Bioinformatics Training Specialist supporting the adoption and enhancement of enterprise bioinformatics platforms and analytical tools. In this role, you will apply bioinformatics domain knowledge to create clear scientific and public health training materials for bioinformatics platforms and tools. Assist with product demonstrations, stakeholder briefings, and user engagement activities to support adoption and feedback including user acceptance testing activities. Partner closely with product managers and engineering teams to ensure bioinformatics platforms are user-centered, and work collaboratively to ensure user satisfaction, drive platform adoption, and deliver actionable solutions to a variety of support and operational challenges. Apply a bioinformatics lens to gather, analyze, and translate scientific and operational requirements from users into platform and product capabilities. Track requirements and delivery progress using tools such as Azure DevOps or Jira. This position is located in Atlanta, GA

Requirements

• 2+ years of experience analyzing bioinformatics workflows, data types, and analytical use cases such as genomics, sequencing data, pipelines, or surveillance analytics
• Knowledge of common bioinformatics, life sciences, or public health data platforms or analytical tools
• Ability to write user-facing materials in plain language, including standard operating procedures, job aids, and troubleshooting guides
• Ability to lead product demonstrations to clients and users, lead user and stakeholder discussions, ask the right questions, document clear requirements, and translate them into actionable implementation steps
• Ability to analyze and prioritize user requests for the team
• Ability to obtain and maintain a Public Trust or Suitability/Fitness determination based on client requirements
• Master’s degree in a Bioinformatics, Computational Biology, or Genomics field

Nice To Haves

• Experience in a system support or solutions-focused role.
• Knowledge of managing and operating with enterprise systems, such as ServiceNow or platform-specific ticketing systems.
• Knowledge of big data, analytics, or bioinformatics platforms in a cloud environment

Responsibilities

• Serve as a Bioinformatics Training Specialist supporting the adoption and enhancement of enterprise bioinformatics platforms and analytical tools.
• Apply bioinformatics domain knowledge to create clear scientific and public health training materials for bioinformatics platforms and tools.
• Assist with product demonstrations, stakeholder briefings, and user engagement activities to support adoption and feedback including user acceptance testing activities.
• Partner closely with product managers and engineering teams to ensure bioinformatics platforms are user-centered, and work collaboratively to ensure user satisfaction, drive platform adoption, and deliver actionable solutions to a variety of support and operational challenges.
• Apply a bioinformatics lens to gather, analyze, and translate scientific and operational requirements from users into platform and product capabilities.
• Track requirements and delivery progress using tools such as Azure DevOps or Jira.

Benefits

• Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.
• Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values.
• Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level