About The Position

The Birth Certificate Clerk is responsible for processing and registering Birth Certificates. This role involves handling sensitive information, ensuring compliance with legal requirements, interacting with the patients and providing excellent customer service.

Requirements

  • H.S. Diploma or Equivalent
  • 1 Year experience in administration, data entry, or clerical.
  • Excellent computer skills (Microsoft office).
  • Knowledge of basic medical terminology.
  • Ability in working with multiple demands simultaneously, ability to prioritize and meet required deadlines.
  • Excellent communication, telephone etiquette and interpersonal skills.

Nice To Haves

  • Experience with Epic.
  • Bilingual (English/ Spanish)

Responsibilities

  • Completes Birth Certificate Registration
  • Initiates and completes birth certificate by following all county, state and hospital guidelines to include:
  • Obtain all relevant information via electronic medical record and/or interview parent(s)
  • Prepare a correct and legible birth certificate and obtain the appropriate signatures from parent(s)
  • Enter birth registration data into the relevant database system
  • Daily Operations
  • Upon completion of the birth certificate, the following will be performed:
  • Prepare and provide complimentary birth certificate, NANA, verification of birth and county flier(s)
  • Inform parents of the Voluntary Paternity Opportunity Program and assist with the completion of the forms
  • Process birth certificate returns and amendments
  • Change baby names
  • Assists with general clerical support to HIM department (SGH AND SCV ONLY).
  • Confidentiality
  • Follow county, state and hospital guidelines for release of information.
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