BMC Remedy Application Development Principal

Applied Research Solutions•Bedford, MA

1d•$130,000 - $160,000

About The Position

ARS is seeking a BMC Remedy Application Development Principal to support Hanscom, AFB. Why Work with Us? Applied Research Solutions (ARS) is a respected, world-class provider of technically integrated solutions. We deliver premier talent and technology across our focused markets to provide unparalleled, continuous mission support. We’ve been honored as a Best Places to Work nominee since 2020. At ARS, our career-driven, loyal professionals are the key to our success, enabling us to deliver state-of-the-art results for our mission partners. With an industry-competitive benefits package, awards and recognition programs, and direct access to ARS senior management, we are dedicated to the growth and well-being of every team member.

Requirements

Must be a US citizen
Must hold an active secret clearance
15 years of BMC Consulting and IT Service Management
BMC Certified Professional – The BMC Certified Professional level verifies all required skills to deploy, operate, and troubleshoot our products.
BMC Certified Associate – The BMC Certified Associate levels validate the knowledge and skills needed apply best practices on BMC solutions.
ITIL v3 Foundations
BMC Remedy IT Service Management 7.x: Advanced Solutions for Incident and Problem Management or higher
BMC Remedy IT Service Management 7.x: Advanced Solutions for Asset Management and Discovery or higher

Responsibilities

Integrate BMC products to each other and third-party applications.
Able to Customize Application beyond the “Out of the Box” Configurations
Deliver technical presentations as required to support technical tasks and communicate the solution (i.e., WebEx, conference calls, etc.)
Participates in requirements able to document and implement technical, configuration or customizations to meet requirements
Have a detailed understanding of Remedy foundation data for proper implementation and day to day operations
Implement best business practices for IT operations, Business Service Management and foundational level of IT Infrastructure Library (ITIL).
Defines, writes, and delivers specifications, user guides, and architecture and methodology as appropriate to meet project deadlines.
Programs, tests, documents, and implements systems and/or software and validates efficacy prior to release to production environment
Analyzes routine to moderately complex work and customer problems, issues, and circumstances and provides recommendations, alternatives, and risk assessments
Have knowledge of AF RMF and be able to provide artifacts, system remediation to support AF Authority to Operate
Articulate Best business practices and streamline system application and architecture as Enterprise IT Service Management (EITSM) migrates to new versions
Will perform other duties as assigned