Bodily Injury Sr Adjuster - General Motors Insurance

GM Financial • Fort Worth, TX

23h • Remote

About The Position

At General Motors Insurance, we are building an Insurtech business that will
reinvent auto insurance. We are fully owned and backed by auto industry leaders
General Motors and GM Financial.

This is a truly unique opportunity to join at the foundational stage of a
start-up leading the transformation of the auto insurance experience.

GM has the largest connected vehicle fleet worldwide. In the US alone, there are
currently 9M+ connected GM vehicles on the road and that number is projected to
triple in the next 10 years. More than that, the OnStar system currently has
access to over 900 data points from the vehicle. This surge in information about
vehicles and how they are driven will revolutionize auto insurance. This
disruption is backed by the bold GM vision of zero crashes, zero emissions and
zero congestion. We are serious about the safety and financial security of our
customers.

This position will be posted until filled. There are 3 available roles.

As a Bodily Injury Sr Adjuster, you will investigate, evaluate, negotiate, and
adjust low to moderately complex auto claims involving third party injuries in
addition to first party uninsured or under insured motorist losses. You will be
responsible for confirming coverage is active for the loss. You will investigate
which party is liable for a loss by researching the applicable laws and
regulations, interviewing the various parties involved in the loss, analyzing
damage photos, and reviewing police reports. You will also be responsible for
negotiating and settling injury claims with claimants or policyholders directly,
or with attorneys representing them. You will work under direct supervision to
perform routine work assignments and problem resolution. This is a remote
position that does not require any travel.

Responsibilities

• Provide claims service via various channels to members and third-party customers
• Adjusts moderately complex auto claims involving first and third party injuries to include BI and UM/UIM exposures
• Acquire and apply basic knowledge of Property & Casualty insurance industry products, services, and processes to include P&C insurance policy contracts and coverages and the General Motors Insurance claims handling processes and procedures
• Seek guidance from team members to resolve issues and identify appropriate issues for escalation
• Partner with and/or directs vendors and internal business partners to facilitate claims resolution
• Contribute to business goals, performance metrics, and effectively uses tools & technology
• Support workload surges and/or catastrophe operations as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed