Clerk - Body Shop - Tampa Collision Center- Mercedes Benz

Asbury Automotive Group•Tampa, FL

2d•Onsite

About The Position

Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Body Shop Clerk- Tampa Collision, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused Body Shop Clerk who will help us redefine the car-buying experience. The Body Shop Clerk is responsible for providing administrative support to body shop operations.

Requirements

Must be an effective communicator
Must be team orientated and comfortable in an open office setting
Must have a strong attention to detail
Must be able to operate in a fast paced environment
Must be at least eighteen years of age
Must be able to pass pre-employment screens (background and drug test)

Responsibilities

Greet customers as they arrive in a pleasant and professional manner
Direct customers to the resources that will best meet the customers needs
Answer incoming phone calls in a prompt, polite, and professional manner
Screen calls and direct to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer
Receipt and record cash, checks, and credit card payments from customers
Reconcile cash drawer daily, as directed by the accounting office
File repair orders as needed
Open and close repair orders for all incoming and outgoing vehicles in a timely manner
Operate office equipment and computer systems as needed
Maintain Customer Satisfaction at or above company standards

Benefits

Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards(select management and front-line team member’s eligible
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities