Bookkeeping Manager - Aplos

Velora

8d•$75,000 - $88,000•Remote

About The Position

With Aplos, nonprofit groups of every shape, size, and mission can seamlessly run their finances and operations, manage their business and bottom line, and proactively engage their communities and donors when it matters most. We’re a remote team, spread across North America (with peers all over the world). As the Bookkeeping Manager, you’ll lead a team delivering full-cycle bookkeeping services to multiple nonprofit and church customers. You’ll own day-to-day team performance, coach and develop a high-performing group of practitioners, and ensure we deliver accurate financials and an excellent customer experience at scale.

Requirements

5+ years of experience in full-charge bookkeeping or accounting services, ideally with a portfolio-style, multi-client environment.
Strong understanding of accounting principles and the full accounting cycle, including reconciliations and month-end close.
Familiarity with nonprofit/church accounting practices (fund accounting strongly preferred).
High comfort with technology and accounting software. Experience with Aplos or similar systems is a strong plus.
Strong Excel skills (including building/maintaining spreadsheets for tracking, reconciliation, and reporting).
2+ years of people management experience, including coaching, performance management, and career development.
Proven ability to build trust, create team accountability, and support a healthy, collaborative team culture.
Experience designing team workflows, setting quality standards, and creating repeatable processes.
Strong hiring and onboarding skills, including structured interviewing and ramp plans.
Clear, proactive communicator who can translate complex accounting topics for non-technical audiences.
Strong judgment under pressure. Able to prioritize, manage escalations, and make decisions when timelines are tight.
Customer-first mindset with a track record of building strong relationships and improving customer satisfaction.
Continuous improvement mindset. Comfortable identifying root causes and driving practical process changes.
Comfortable working in a remote or hybrid environment with distributed stakeholders.

Responsibilities

Lead, coach, and develop a team of Bookkeeping Specialists supporting multiple customers concurrently.
Set clear expectations, priorities, and capacity plans so the team can deliver on deadlines and customer commitments.
Ensure high-quality, accurate bookkeeping across the full accounting cycle for customer portfolios, including reconciliations, payroll support (as applicable), and periodic accounting clean-up.
Monitor and improve team performance against key goals, including quality standards, customer satisfaction, and billable utilization targets.
Establish and continuously improve team workflows, documentation, and controls to support consistent delivery and strong financial governance and gross margin
Serve as an escalation point for complex customer issues, helping the team troubleshoot, de-escalate, and communicate effectively.
Partner cross-functionally with Support, Success, Product, and Sales to unblock customers, share insights, and improve the end-to-end experience.
Drive onboarding and ongoing enablement for new team members, including training plans, shadowing, and skills assessments.
Contribute to hiring and team growth, including interviewing, calibration, and mentoring emerging leaders.
Collaborate with Finance on monthly bookkeeping services revenue recognition
Own month and annual bookkeeping services revenue forecast
Drive post sales bookkeeping sales, include but not limited to attend sales prosepcted identified from website and cross functional partner, propose and execute promotional campaigns
Own the reporting and continued improvement of bookkeeping team performance KPIs

Benefits

💵 Salary – Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location
For US candidates: $75,000 - $88,000USD
For CAN candidates: $82,000 - $100,000 CAD
🏝️ Paid Time Off
US employees are eligible for open or paid discretionary time off (take time when you need it)
CAN employees are eligible for 4 weeks paid time off
In all countries, we observe 11 days of public holidays, as well as an ‘end of year shutdown’ which is an extra 2 week company holiday. Plus, you are entitled to generous paid sick leave.
🌴 Work remotely – We’re a remote-first company - live and work wherever you’re happiest. We also have a monthly $150 USD stipend for co-working spaces!
🤷 Training – We’ll support you when you want to learn new skills or pay for conference or course tickets.
❤️ Health Coverage & Retirement
We offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on Retirement.