Boost Cafe Lead

Peregrine Hospitality • Napa, CA

12d • $18

About The Position

The Boost Cafe Lead is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. The individual is also responsible for receiving and delivering guests orders, making healthy drinks as per the recipes, and providing overall positive experience to the guests.

Requirements

• Previous experience as a lead/supervisor.
• In compliance with California laws, Responsible Beverage Service and Food Handlers Certification are required.
• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to stand during entire shift.
• Must be to bend, stoop or reach as needed.

Responsibilities

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must actively participate in team member referral program and be a Talent Ambassador for Silverado Resort.
• Must participate in all resort required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Must have full knowledge of the Menu and be able to prepare items as per the recipes.
• Monitor fast moving items and provide feedback and recommendation on the menu items that are less popular.
• Participate in all resort required meetings and trainings.
• Consistently upsell food, beverage, and promotional items to guests.
• Must ensure that Café is run smoothly and efficiently.
• The role spearheads the training of other servers.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Have a thorough knowledge of the drink and food menu at the Spa.
• Ensure that working area is clean and organized.
• Answer the telephone according to standards.
• Abide by all resort policies and safety rules.
• Perform other duties as requested by management.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed