BottleDrop Customer Service Associate - Hermiston

OREGON BEVERAGE RECYCLING COOPERATIVE • Hermiston, OR

3d • $16 - $20 • Onsite

About The Position

Responsible for delivering superior customer service in a friendly, professional and considerate manner. Maintain the appearance of the BottleDrop Redemption Center and surrounding area to meet company standards.

Requirements

• High School diploma or GED required.
• Strong verbal and written communication skills; ability to communicate professionally at all levels with internal and external business partners.
• Ability to work well in a team environment.
• Ability to operate manual/electric pallet jacks after training/certification.
• Ability to operate powered floor scrubber after training/certification.
• Ability to communicate effectively and provide a positive experience for our customers.
• Reliable with punctual attendance.
• Must be able to frequently lift/carry up to 30lbs.
• Must be able to occasionally lift/carry up to 50 lbs.
• Push/pull 50+ lbs. frequently (wheeled bag racks).
• Talking and hearing is frequently required.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Must be able to stand and walk.
• Must be able to bend/stoop/crouch/squat.
• Must be able to use arms/wrists/hands/grasp.
• Must be able to occasionally climb and balance.

Nice To Haves

• Customer service and/or cash handling experience are preferred.
• Experience in a fast-paced retail environment is preferred.

Responsibilities

• Maintain the appearance of the facility inside and outside including sweeping, mopping, wiping down counters, machines, windows and doors, properly storing supplies and cleaning the break room and restrooms.
• Educate and introduce customers to Oregon’s Bottle Bill and the BottleDrop system.
• Assist BottleDrop customers with kiosk, payment slips, bags, tags, hand counts, and reverse vending machines (RVMs).
• Enforce daily limits in a professional and considerate manner.
• Efficiently and accurately complete all data entry requirements and the processing of beverage containers.
• Safely operate, maintain and troubleshoot equipment and Redemption Center tools.
• Escalate repair issues when necessary.
• Adhere to OSHA Safety Standards and OBRC policies.
• Adhere to proper PPE (safety glasses, hearing protection, hand protection) usage in designated areas of RC.
• Other job duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED