WESTWOOD BOULDERING GYM SPECIALIST

SENDER ONE SERVICE LLC•Los Angeles, CA

23h•$19 - $20•Onsite

About The Position

A Bouldering Gym Specialist is someone who is enthusiastic, self-motivated, and proactive. Delivers outstanding customer experiences to everyone who walks through our doors.

Requirements

Passionate about climbing, working with kids, and instructing
Ability to harness imagination and find novel approaches to overcome challenges
Willingness to learn and grow from challenges, seeing tasks through to completion
Open to receiving and providing feedback, guidance, insight, assistance, and perspective in a professional manner
Work with a team, provide support to fellow team members, share ideas, and earn trust
Self-directed and has the drive to grow professionally
Familiar with the fundamentals of climbing
Must be fully available to work at least one weekend day per work week (Sun - Sat)
Must be able to work a minimum of 16 hours or 2 shifts per work week (Sun - Sat)
Must be able to attend the Mandatory All Staff Quarterly meeting

Nice To Haves

Experience coaching and instructing preferred

Responsibilities

Take initiative to help the team progress to our shared purpose - discover ourselves and connect with others
Greets customers and responds to guest inquiries via email, phone, or in-person in a timely, friendly and efficient manner
Facilitates in-person and online transactions, event bookings, memberships, and sales initiatives
Executes tasks related to general upkeep and maintenance of the facility
Manage the inherent risks involved with climbing & training
Have a high level of product knowledge of gym offerings including day use, memberships, Programs, Yoga & Fitness, and gym events
Assist customers with Pro Shop products and questions about climbing gear
Lead introduction adult and youth climbing courses in accordance with Sender One’s policies
Complete department & operations checklist(s) in a timely manner
Knowledge and utilization of the following systems: Paycom, Google Suites, Rock Gym Pro, and Basecamp
Ability to lift and carry a minimum of 50 lbs