Box Office Supervisor | Part-Time | Palm Springs Plaza Theatre

Oak View Group•Palm Springs, CA

2d•$22 - $24

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Box Office Supervisors assist in the operation of the box office, implementing and following procedures, overseeing the box office and or the VIP entrances.

Requirements

2‐3 years experience in an office setting or similar preferred.
Ability to perform effectively under stressful situations.
Ability to define, analyze and solve problems.
Ability to coordinate box office procedures with other staff.
Ability to work variable hours including evenings, weekends and holidays.
Ability to communicate effectively both verbally and in writing.
Ability to safely and accurately handle and account for large sums of money.
Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters.
Ability to maintain an effective working relationship with other staff, event promoters and the general public.
Skill in operating modern office equipment including computers.

Responsibilities

Overseeing the Box Office during events to ensure the Ticketing Representatives are providing top notch customer service.
Working with Ticketmaster Archtics to solve customer ticketing issues.
Working VIP entrances during events to ensure there are no ticketing issues for VIP customers.
Processing orders via Ticketmaster Archtics.
Dealing with customer issues either at the box office or VIP entrances.