BPS Consumer Service & Print Operations Specialist
About The Position
PRADCO Outdoor Brands (PRADCO) manufactures and markets major hunting and fishing brands and products. We are a leader in producing game calls, scents, attractants, game feeders, game cameras, tree stands and fishing lures. PRADCO Hunting owns the brands Moultrie, Summit, Knight & Hale, Code Blue, Texas Hunter Products and Whitetail Institute. PRADCO Fishing owns more than 20 brands including Bobby Garland, Booyah, Heddon, Lindy, Rebel, Thill, and YUM. For more information on PRADCO products, please visit our website at www.pradcooutdoorbrands.com. PRADCO team members participate in a selection of outstanding benefits, including: Profit Sharing Trust, Excellent Medical/Dental/Drug/Vision benefits, and many other benefits. Job SummaryPradco Fishing is seeking a customer-focused, detail-oriented Consumer Service & Print Operations Specialist to represent our brands inside the Bass Pro Shops Fort Smith location. While employed by Pradco Fishing, this role works daily within the Bass Pro Shops retail environment, supporting both consumer-facing service needs and in-store operational functions, including digital print production. This position requires a strong understanding of Pradco Fishing brands, Bass Pro Shops culture, and the expectations of outdoor consumers.
Requirements
- High school diploma or GED
- 1+ years of experience in customer service, retail, or a related field
- Strong communication, organizational, and problem-solving skills
- Ability to work independently in a consumer-facing retail environment
- Ability to maintain confidentiality and professionalism
Nice To Haves
- Background or interest in fishing, hunting, or outdoor sporting goods
- Experience with digital printing equipment or light technical troubleshooting
- Proficiency in Microsoft Office, including Excel and Adobe Illustrator
Responsibilities
- Serve as a Pradco Fishing brand ambassador within the Bass Pro Shops store
- Interact directly with consumers to answer product questions and provide exceptional customer service
- Operate and maintain the LOGOJET digital printing system, including routine maintenance and troubleshooting
- Manage all inventory related to Pradco Fishing products and print department supplies
- Monitor inventory levels and communicate needs or discrepancies to Pradco leadership
- Maintain accurate records related to customer interactions, print jobs, inventory usage, and maintenance
- Support special projects, promotions, and store initiatives as assigned
Benefits
- Profit Sharing Trust
- Excellent Medical/Dental/Drug/Vision benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
