Branch Banking Leader

Flagstar Bank

6d

About The Position

A Branch Banking Leader coaches a high-performing branch team to meet and exceed performance targets by teaching, training, and modeling sales behaviors while ensuring operational excellence. In addition, this role has a large focus on coaching to sales, revenue growth, and operational integrity with a focus on successful sales and client experience behaviors while delivering high level of client service.

Requirements

• High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
• 5+ Years of overall branch sales experience, required
• (2)+ years in a leadership role, required
• Requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation

Nice To Haves

• Undergraduate Degree (4 years or equivalent), preferred

Responsibilities

• Business Performance: Drive market growth of primary client relationships and achieve growth targets in financial performance (deposits loans, and non-interest income).
• Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
• Uses independent judgement and discretion to make sound financial decisions.
• Sales Leadership and Coaching: Create and execute business development, actively support execution of partner produced sales and branch initiatives.
• Provide training/development/coaching to branch teams on mission and how to effectively engage to deliver on targets.
• Foster the right environment for branch teams and clients.
• Responsible for talent management functions including: employment, performance evaluations, staff development/training, disciplinary actions, succession planning and ensuring all staff comply with compliance requirements.
• Client Experience: Deliver client engagement and education--using the tools and systems available.
• Foster a culture focused on providing an exceptional client experience with a commitment to delivering on our mission and purpose.
• Analyzes and resolves problems pertaining to branch operations and client satisfaction.
• Risk Management: Foster a culture of disciplined risk management helping teams identify and mitigate reputational, regulatory, employee and client risks.
• Ensure team awareness, understanding and adherence to all applicable bank policies and regulations.
• Meet operational excellence standards.
• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED