Branch Manager II

Airgas • Kailua, HI

7d • $78,000 - $85,000 • Onsite

About The Position

Airgas is hiring for a Branch Manager II in Kailua-Kona, HI! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We are looking for you! The primary purpose of the Manager, Branch is to coordinate and direct the day-to-day store operations to meet or exceed sales and margin targets by promoting sales and good customer service; maintain adequate inventory levels and monitors purchases to control expenses. Ensure facility and staff are in compliance with Safety and Regulatory standards. Provide guidance to team members on how to provide effective and efficient service to customers, good housekeeping, and overall operating efficiency. Provide consistent professional customer service to all walk-in or call-in customer inquiries regarding products, price, and technical information. Support the outside sales force as needed in servicing and obtaining new business. Oversee and ensure that cash reports, charge tickets, coding, costing, pricing, daily cash summary, bank deposits are processed accurately on a daily basis. Responsible for maintaining accuracy of back order report, open order report and PO expedite report. Establish and manage cylinder and/or hard goods inventory levels for the branch. Supervise the training of inside sales associates in areas including product knowledge; company policies, processes, and procedures; and safety; ensures that all associates are trained to perform critical branch functions. Ensure branch store shelves and displays are kept neat and clean and are adequately stocked and properly organized thereby exposing customers to all new and featured products. Supervision of Inside Sales Associate(s). Assist customers with equipment set-up, and demonstrate use as necessary. Ensure associate grievances are effectively handled. Maintain and upgrade industry product knowledge on an on-going basis. Perform periodic performance reviews of branch associates. Serve as liaison between employees and management, providing performance advice and direction in conjunction with the Human Resources department and senior management. Oversee general housekeeping of showroom, offices, warehouse, break room, restroom, and grounds. Maintain a safe work environment; organize required monthly safety meetings and strictly enforces all company safety rules and regulations. Promptly report any accident or injury is to supervisor. Be punctual and comply with shift schedule. Must be able to operate in a drug-free workplace. Performs other duties as assigned.

Requirements

• Must be able to work with a wide variety of people with different personalities and backgrounds.
• Must be customer service oriented and able to interact with the public in a professional, respectful and courteous manner.
• Must be able to read and interpret documents such as safety rules, MSDS, operating and maintenance instructions and procedure manuals.
• Must be flexible to adjust work schedules to meet operational requirements, may include ‘on call’ weekend work.
• Must be able to operate in a drug-free workplace.

Nice To Haves

• Able to work efficiently in a fast-paced environment and be detailed-oriented with good organizational skills.
• Team player attitude with ability to work with a wide variety of people with different personalities and backgrounds.
• Be punctual and comply with work schedule.
• Ability to effectively and efficiently handle multiple tasks.

Responsibilities

• Coordinate and direct the day-to-day store operations to meet or exceed sales and margin targets by promoting sales and good customer service
• Maintain adequate inventory levels and monitors purchases to control expenses
• Ensure facility and staff are in compliance with Safety and Regulatory standards
• Provide guidance to team members on how to provide effective and efficient service to customers, good housekeeping, and overall operating efficiency
• Provide consistent professional customer service to all walk-in or call-in customer inquiries regarding products, price, and technical information
• Support the outside sales force as needed in servicing and obtaining new business
• Oversee and ensure that cash reports, charge tickets, coding, costing, pricing, daily cash summary, bank deposits are processed accurately on a daily basis
• Responsible for maintaining accuracy of back order report, open order report and PO expedite report
• Establish and manage cylinder and/or hard goods inventory levels for the branch
• Supervise the training of inside sales associates in areas including product knowledge; company policies, processes, and procedures; and safety; ensures that all associates are trained to perform critical branch functions
• Ensure branch store shelves and displays are kept neat and clean and are adequately stocked and properly organized thereby exposing customers to all new and featured products
• Supervision of Inside Sales Associate(s)
• Assist customers with equipment set-up, and demonstrate use as necessary
• Ensure associate grievances are effectively handled
• Maintain and upgrade industry product knowledge on an on-going basis
• Perform periodic performance reviews of branch associates
• Serve as liaison between employees and management, providing performance advice and direction in conjunction with the Human Resources department and senior management
• Oversee general housekeeping of showroom, offices, warehouse, break room, restroom, and grounds
• Maintain a safe work environment; organize required monthly safety meetings and strictly enforces all company safety rules and regulations
• Promptly report any accident or injury is to supervisor
• Be punctual and comply with shift schedule
• Must be able to operate in a drug-free workplace
• Performs other duties as assigned

Benefits

• medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees
• 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed