Branch Manager - Kiowa & Elbert Libraries

About the position

The position empowers colleagues and subordinates to create excellent service experiences while adapting to the ever-changing needs and service expectations of patrons. The role involves positive collaboration with staff, administration, stakeholders, and patrons.

Responsibilities

• Hires, fires, disciplines, and rewards subordinates.
• Communicates professionally with staff, patrons, and the general public.
• Coaches, evaluates, and corrects staff work behavior under the guidance of the Director.
• Collaborates with Library Service Lead and Program and Outreach Coordinators to ensure service coverage and service excellence.
• Executes district policies and procedures within the branch.
• Supervises branch staff to ensure high quality of service and work.
• Prepares and coordinates staff work schedules with assistance of the Library Service Lead.
• Reviews staff time sheets.
• Provides a high degree of library skills training to staff.
• Supports and enables staff participation in professional development.
• Executes administrative decisions and policies.
• Enacts strategic objectives.
• Delegates work to Library Service Lead and Library Service Technicians as needed.
• Contributes productive input regarding new initiatives.
• Assists in enacting positive, effective change at the branch and district levels.
• Interprets District policies fairly and equitably.
• Develops and manages branch and district budgets as needed.
• Prepares and analyzes statistics reports.
• Conducts staff meetings.
• Helps coordinate and train staff at district meetings.
• Maintains a safe and productive library environment.
• Oversees the optimization of branch layout, merchandising, and displays.
• Purchases branch materials and supplies.
• Submits accurate records of all financial transactions to the District.
• Develops and maintains rapport with staff, colleagues, and administration.
• Creates/updates a responsive branch collection development plan.
• Considers existing library collections, patron requests, current reviews, and local needs for acquisitions.
• Maintains a dynamic, current collection through statistical analysis and weeding.
• Assists the Program and Outreach Coordinator(s) in facilitating and staffing activities.
• Actively pursues productive community connections.
• Stays aware of local community issues and trends.
• Markets branch services activities.
• Works with the Friends of the Library.
• Engages in professional and leadership development.
• Remains updated on developments in libraries as time allows.
• Participates in the Colorado and American library community.

Requirements

• Bachelor’s degree required.
• MLIS preferred.
• Two to five years of library service experience.
• Two or more years of recent supervisory or management experience.
• Sales, customer service, or public service experience may supplement library experience.
• Demonstrates an ability to consistently provide excellent customer service for all product lines.
• Types at least 35 wpm.
• Uses Microsoft Office, Google Drive, Libre Office or comparable software suites well.
• Creates files and enters data/information for spreadsheets, documents, presentations, etc.
• Learns and operates computer and mobile device software on an ongoing basis.
• Teaches both patrons and staff to use new technologies.
• Adapts to new technology.
• Navigates Wordpress and/or social media.
• Ensures all staff can troubleshoot library and patron equipment on a basic level.
• Possesses the physical stamina to manage a branch facility.
• Able to stand on feet for prolonged periods of time, move around, stretch, bend over, kneel, and lift up to 25 pounds.