Branch Manager

Michigan First•Comstock Park, MI

15h•Onsite

About The Position

Leader. Charismatic. Detail oriented. Problem solver. Team player. Does this sound like you? If so, we’ve got the perfect position for you as a Retail In-Store Branch Manager. As a Retail In-Store Branch Manager at Michigan First Credit Union, you’ll be challenged to deliver five-star service while building relationships with our members. We’re a family here, so outstanding teamwork is a must. Our number one goal is to provide our members, and potential new members, with personalized solutions suited to their financial situations, so they can walk out feeling happy, satisfied, and worry-free.

Requirements

Must have an associate’s or equivalent from a two year college or technical school and three to five years of related experience and/or training.
Thorough knowledge of lending processes and experience with financial institution products and services is a must.
Outgoing, personable candidates.
Critical thinking skills.
Coaching experience.
Must be able to work a flexible schedule, including weekends and early evenings.
Communications skills.
Computer savvy professionals.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of team leaders, clients, members and the general public.
Must be certified as a Notary Public for the purpose of verifying signatures, executing documents and obtaining information.
Ability to operate all systems to access the credit union's accounting system and member account information.
Cool, calm and collected personality.
Must be able to assist at any of our in-store locations to meet business needs.

Nice To Haves

Proficiency in Microsoft Word, Excel and PowerPoint is a plus!

Responsibilities

Serve as a motivational leader and share your expertise in lending, investments and other banking products and services with members, potential members, and your team.
Provide stellar service to Credit Union members.
Serve as a face for our brand.
Manage the details.
Teach and inspire.
Research.
Find better ways.
Crunch the numbers.
Aid with developing and conducting joint promotional opportunities with the retailer.
Help conduct promotions.
Ensure the branch image is favorable and reflects a sound and secure financial institution that employs prudent housekeeping procedures, safety measures, and provides a pleasant atmosphere for members, including privacy, confidentiality, and ease of use.
responsible for the overall direction, coordination and evaluation of each member of your team.
help interview, make hiring recommendations, coach, and reward or discipline team members.
adhere to the “Leader Code of Conduct”

Benefits

Very competitive pay
Low-cost medical, dental, and vision benefit options.
Employer-paid life and disability insurance
401(k) - 100% match up to 5% deferral
Tuition reimbursement for both Undergraduate and Graduate degree program
Access to a complimentary concierge service that assists with nearly any item on your to-do list
Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
Wellness initiatives and events throughout the year to help team members stay healthy
Loan discounts for certain secured and unsecured loans and mortgages
Opportunities for pay increases, incentives and profit-sharing, based on performance
Onsite subsidized top notch Cafe 26 for team members' use
Onsite bowling center