Branch Manager - Dutch Harbor, Alaska

N C Machinery Co.•Dutch Harbor, AK

2d•Onsite

About The Position

You will provide experienced, hands-on leadership to our Service and Parts employees at our Dutch Harbor, Alaska location. We have unique hours at our branch so this position is on a rotational schedule working 4 weeks on and 4 weeks’ time off. We cover transportation to and from the branch and we provide housing.

Requirements

A minimum of five years or more managerial or supervisory experience.
Strong leadership skills with the ability to positively motivate staff.
Required to travel to and from the Dutch Harbor branch location per rotational schedule.
Ability to work on Microsoft Office products essential.

Responsibilities

Manage branch personnel while promoting our products and services to our valued customers. Ensure strong relationships are maintained with our Dutch Harbor customers.
Responsible for meeting sales growth in the Parts and Service Department and coordinating customer calls with our Sales Team monthly. Ensure customer service issues are addressed promptly with a positive outcome.
Assign workloads, manage expense hours, establish clear direction for both your direct staff to ensure timely, efficient, and high-quality service to our customers.
Ability to understand budgets, analyze branch financial data, and maintain operational metrics.
Ability to direct and delegate staff and establish and maintain accountability.
Expectation to work a 7 day work week in Dutch Harbor, including Saturdays, Sundays and Holidays with an average of 10 hours per day while on rotation. Enjoy time off for three weeks until return to the branch.