Branch Managing Director

High Rise Fire Protection Corp•Chicago, IL

About The Position

Derived from the Latin word “scutum,” meaning “shield,” the Scutum Group provides products and services that protect lives, assets, and data—safeguarding the future of millions of people and thousands of businesses every day. Since its founding in 1989, Scutum has become a leading international player in Safety, Security, and Fire Protection, serving both B2B and B2G markets. Through continuous investment in technology and operational excellence, the Group has grown into a $500 million global organization with over 3,000 employees, operating across 12 countries and more than 70 offices. Scutum entered the North American market in 2020, forming Scutum North America (SNA) with its first acquisition, High Rise Fire & Security in New York City. Since then, SNA has acquired ten companies across the United States, advancing its mission to deliver integrated electronic security, monitoring, and life safety solutions nationwide. Headquartered in New York, SNA is focused on driving growth through both organic expansion and strategic acquisitions, while unifying operating entities under a consistent operational and technological framework. Branches Overview Forest Security Inc. and Alert Protective Inc. are well-established security and life safety services organizations within Scutum North America (SNA), delivering comprehensive residential and commercial security solutions throughout the Greater Chicago region. With both entities now operating from a unified branch location, this leadership role presents a unique opportunity to drive synergy, efficiency, and combined growth under a single, strategic operational vision. Position Summary The Managing Director will oversee the full P&L for both Forest and Alert agencies with total annual revenue of $15mm, leading all operational, commercial, financial, and strategic aspects across the shared branch. Beyond traditional leadership responsibilities, this role carries a distinct mandate: Identify, pursue, and develop opportunities that create synergy between the two entities—commercially, operationally, and culturally. This includes optimizing shared resources, eliminating redundancies, enhancing the combined client experience, and leveraging the strengths of each brand to drive unified regional growth. The Managing Director must be a strategic, visionary leader capable of bringing together two legacy organizations under one cohesive operational model while maintaining the brand equity and client trust each entity has earned. In addition to the above, the following are the duties and responsibilities of the Branch Managing Director:

Requirements

Bachelor’s degree in Business, Engineering, or related field (or equivalent experience).
10+ years of senior leadership experience in security, low-voltage services, fire/life safety, or related industries.
Direct experience running a P&L with demonstrated success growing revenue and improving profitability.
Strong operational leadership—installation, service, field workforce, and client service.
Proven ability to lead sales teams and build sustainable growth engines.
Exceptional financial acumen and data-driven decision-making ability.
Strong leadership and team-building skills with experience unifying multiple business units or office locations.
Outstanding communication, interpersonal and stakeholder-management skills.
Knowledge of security system technologies, monitoring services, licensing requirements and industry regulations.
Valid driver’s license and ability to travel between offices and client sites.

Nice To Haves

MBA or advanced business/technical degree.
Experience managing multiple operating units simultaneously.
Exposure to national account programs or multi-site commercial clients.
Background in continuous improvement (Lean, Six Sigma) or operational transformation.
Experience in acquisition integration environments.

Responsibilities

Lead the combined P&L for Forest and Alert with full accountability for revenue, RMR, gross margin, operating expenses, and profitability.
Develop unified short- and long-term business plans designed to maximize the combined potential of the shared branch.
Implement financial controls, budgeting processes, and reporting that capture the performance of both entities individually and collectively.
Integrate and oversee operations across both entities—installation, service, warehouse, client support, and scheduling—ensuring cohesive and efficient workflows.
Reduce operational redundancies and improve capacity utilization made possible by a shared location.
Standardize best practices across both entities to improve quality, job profitability, and cycle times.
Proactively identify opportunities created by the consolidation of both companies in one branch, including: Shared staffing models; Cross-training opportunities; Unified scheduling and dispatch; Combined procurement strategies; Integrated sales processes; Upselling/cross-selling across client bases
Develop scalable processes that benefit both entities and improve overall branch performance.
Leverage economies of scale and collaborative planning to reduce cost and increase margin.
Establish a unified standard of excellence in client service across both Forest and Alert
Ensure a consistent, high-level client experience regardless of brand while respecting each entity’s legacy expectations.
Drive reductions in client attrition and improve NPS using a coordinated, cross-entity approach.
Lead the combined sales organization in pursuing growth opportunities, including joint offerings, shared lead generation, and leveraging complementary capabilities.
Explore opportunities to expand into new verticals or client segments by integrating the strengths of both brands.
Ensure seamless alignment between sales and operations across both entities.
Lead and develop teams from both organizations, building a strong and cohesive culture within the shared branch.
Promote collaboration, cross-functional cooperation, and shared accountability for results.
Implement a unified leadership team structure while honoring the brand identities and legacy strengths of both entities.
Drive ongoing integration efforts, ensuring that policies, workflows, and operational standards reinforce a unified branch model.
Promote continuous improvement initiatives that leverage the combined capabilities of both entities.
Collaborate with the SNA leadership team to support broader integration priorities, digital transformation, and shared services adoption.