Branch Support

PACKER FASTENER AND SUPPLY INC•Pearl, MS

1d•Onsite

About The Position

We are seeking a full-time, Branch Support team member to join us at our Jackson Branch! The Branch Support role is responsible for providing support to the branch based on the needs and guidance of the Branch Manager. These responsibilities will support the development and accomplishment of Packer’s Strategy and Vision while promoting our company Swagger.

Requirements

High School education or equivalent.
Exhibits company Swagger.
Highly motivated, handle multiple priorities with high attention to detail, and strong time management skills.
Knowledge of product lines and pricing structure.
Ability to think critically and solve practical problems.
Basic math skills with the ability to calculate figures such as discounts, interest, commissions, proportions, percentages.
Excellent written and verbal communication skills.
The ability to lift, slide, and lower packages that typically weighs 25lbs-50lbs and may weigh up to 75lbs.
Proficient in common computer software including Microsoft Office and database software.
Must have a valid driver’s license and acceptable driving record.
Must be able to obtain coverage through company's auto insurance carrier according to company Driver Safety Policy.

Responsibilities

Sales Support: Provide support to sales team members
Customer Service: Assist with customer inquiries
Expedite blanket orders for priority account(s)
Release materials against open blanket orders to Procurement & warehouse for fulfillment
Monitor open orders to ensure product is on time for priority account(s)
Contact vendors for status updates with materials on order
Contact alternative vendors in case of discrepancies/long lead times/misinformation
Receive material status requests and obtain requested information to supply to priority account(s)
Communicate questions or needs to branch inside sales regarding open orders for priority account(s)
Front room upkeep in relation to inventory replenishment and general cleanliness of branch.
Warehouse support such as order fulfillment, receiving product, inventory put away, shipping, customer deliveries, and servicing customers on site
Perform deliveries with a company vehicle
Service customers on site filling customer bin stock and/or industrial vending machines
May perform other duties as assigned