Branch Wholesale Product Specialist

About the position

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Wholesale Product Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Wholesale Product Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.

Responsibilities

• Work closely with commercial paint customers to determine their needs.
• Answer customer questions about Sherwin-Williams products.
• Recommend the right solutions to customers.
• Promptly resolve any customer concerns.
• Ensure maximum client satisfaction.
• Stay up-to-date with product features.
• Maintain high quality and visual standards of products and store.
• Achieve excellent customer service.
• Consistently meet the store's sales goals.

Requirements

• Ability to work closely with customers and understand their needs.
• Strong communication skills to answer customer questions.
• Problem-solving skills to resolve customer concerns.
• Knowledge of Sherwin-Williams products and features.