Breakfast Restaurant Server

Spottswood Companies Inc•Key West, FL

44d

About The Position

POSITION SUMMARY: Maintain the highest possible level of courteous and friendly service at all times. Ensure all guests are served quickly and efficiently and their overall dining experience is a pleasant one. ESSENTIAL JOB FUNCTIONS: Obtain food and beverage orders from guests, utilizing up-selling skills. Serve food and beverage to guests. Respond to guest requests, promptly and efficiently. Stock and maintain workstations and supplies. Perform side work (folding napkins, filling salt and pepper shakers, etc.) Maintain clean workstation. Proper check handling, according to established procedures. Maintain cleanliness of dining area to include floor, table bases, tables, and chairs. Remove soiled dishes from tables. Be able to pre-bus tables. Organize and remember tasks so that guests are served properly and in a timely manner. Able to handle stress of interacting with co-workers and guests, handling guest complaints and dealing with time constraints. Calculate/make change. Able to remain at workstation the entirety of shift. Ability to maintain clean, professional appearance.

Requirements

EDUCATION: High School education or G.E.D. preferred.
EXPERIENCE: 1-year previous dining room experience as a server, preferably in a hotel.
Able to read and follow both written and verbal communication, in English.
Able to communicate well and maintain good interpersonal relations with co-workers and guests.
Knowledge of menu and up-selling skills; ability to suggest menu items to satisfy dietary requirement.
Work closely and cooperate with co-workers.
Follow established serving protocol and serve guests promptly.
Generate order to be transmitted to kitchen staff.
Able to stand and walk for extended periods of time with little to no sitting.
Must be able to bend, stoop, reach and twist.
Must be able to push, pull and lift up to fifty (50) pounds with or without an accommodation.
Able to lift and carry plates, trays, glasses, cups, coffee pots, pitchers, silverware and condiments and coordinate tray stands, with or without an accommodation.
Complete side work.
Operate essential equipment.
Able to use independent judgment to effectively respond to guest requests.
Display a friendly “team player” attitude.
Must be in compliance with state, local laws and resort policies pertaining to the selling of alcoholic beverages, (i.e. T.I.P.S. Training, Alcohol Awareness Training, Responsible Vendors Training, Food Handler’s, etc.)
Must complete Alcohol Awareness Training and Food Handler Training within 30 days of hire.

Responsibilities

Obtain food and beverage orders from guests, utilizing up-selling skills.
Serve food and beverage to guests.
Respond to guest requests, promptly and efficiently.
Stock and maintain workstations and supplies.
Perform side work (folding napkins, filling salt and pepper shakers, etc.)
Maintain clean workstation.
Proper check handling, according to established procedures.
Maintain cleanliness of dining area to include floor, table bases, tables, and chairs.
Remove soiled dishes from tables.
Be able to pre-bus tables.
Organize and remember tasks so that guests are served properly and in a timely manner.
Able to handle stress of interacting with co-workers and guests, handling guest complaints and dealing with time constraints.
Calculate/make change.
Able to remain at workstation the entirety of shift.
Ability to maintain clean, professional appearance.