SEASONS BUFFET SERVER

GTRC•Williamsburg, MI

1d•Onsite

About The Position

It is the Buffet Server’s responsibility to create an enjoyable dining experience that far exceeds the guest’s expectations. The Buffet Servers goal is to provide the guest with positive, prompt, professional, friendly service to generate repeat business. Buffet Servers are expected to give the highest quality service possible. Position requires working in a fast-paced exciting environment.

Requirements

Must have excellent guest service and verbal communication skills
Must be a team player with a positive attitude
Must be highly motivated, organized and able to multiple task
Must be able to follow instructions and procedures.
Must be able to respond in a positive manner to supervisory directions and guidance. Also be able to accept constructive criticisms in order to grow and learn new, updated information
Must be a team player. Participate in crossed training for other positions in front/ back of the house as directed by supervisor or management. Required to attend on-going training sessions and staff meetings
Must be 18 years of age or older.

Nice To Haves

Experience in hospitality industry preferred.
Customer service skills and experience is a plus

Responsibilities

Welcome and greet guests with a positive, professional attitude within one minute of their arrival to table
Introduce yourself
Service guests by taking drink orders, delivering beverage items to guest’s tables and pre-bussing tables in a timely fashion
Use suggestive selling; always serve bar beverages responsibly, and within legal guidelines
Keep guests’ dining tables well maintained at all times; check back, refills, pre-bus etc.
Perform all side work duties, which may include opening, on-going, and closing duties
Complete all duties in a timely, expeditious and professional manner
Communicate with supervisor and team members regarding shift activities, problems, and product concerns
Remain updated on current casino and department promotions
Maintain sanitation, safety, security, and personnel policy standards at all times
Follow security and surveillance protocol when necessary
Perform additional duties as assigned by supervisor or manager