Building Concierge - Night Shift

CARBO•Fort Worth, TX

12d•Onsite

About The Position

The Building Concierge – Night Shift is responsible for providing exceptional customer service to residents, tenants, and guests while ensuring the smooth operation of building services. This role serves as the first point of contact for visitors and residents, aiding with inquiries, coordinating deliveries, managing building access, and ensuring the overall safety and cleanliness of the property.

Requirements

Prior experience in customer service, hospitality, or property management preferred.
Strong communication and interpersonal skills.
Ability to handle multiple tasks and work in a fast-paced environment.
Basic knowledge of building security and maintenance procedures.
Proficiency in Microsoft Office and other administrative tools.
Professional demeanor and a commitment to excellent service.

Responsibilities

Warmly greet and assist residents, tenants, and guests upon arrival.
Provide information about building amenities, policies, and local area recommendations.
Address resident and tenant inquiries professionally and efficiently.
Monitor building access points and maintain visitor logs.
Communicate with security personnel, maintenance staff, and management as needed.
Oversee parking management, including deliveries, ride-share services, guest parking, and tenant vehicle coordination.
Monitor security cameras and report any suspicious activity or security concerns.
Assist residents and tenants with maintenance requests and service coordination.
Conduct daily building inspections, checking for leaks, lighting issues, and other maintenance concerns.
Ensure common areas and restrooms are clean, tidy, and stocked with necessary supplies.
Assist with emergency drills, including fire or safety training exercises.
Receive, log, and distribute packages and deliveries in accordance with building procedures.
Coordinate with delivery personnel to ensure smooth and secure package handling.
Assist with organizing on-site events or meetings.
Set up AV equipment and other necessary arrangements for scheduled events.