Business Administrator I - Temporary Part-Time

NASA Jet Propulsion Laboratory

6d

About The Position

New ideas are all around us, but only a few will change the world. That’s our focus at JPL. We ask the biggest questions, then search the universe for answers—literally. We build upon ideas that have guided generations, then share our discoveries to inspire generations to come. Your mission—your opportunity—is to seek out the answers that bring us one step closer. If you’re driven to discover, create, and inspire something that lasts a lifetime and beyond, you’re ready for JPL. Located in Pasadena, California, JPL has a campus-like environment situated on 177 acres in the foothills of the San Gabriel Mountains and offers a work environment unlike any other: we inspire passion, foster innovation, build collaboration, and reward excellence. Responsibilities: JPL’s Quality Assurance Office is seeking an experienced and motivated part-time Business Administrator I to support the NASA/JPL Western Region Manufacturing Technology Transfer Center (MTTC). The selected candidate will report to the Quality Assurance Business Manager. This position is well suited for an individual who thrives balancing multiple priorities, excels in a fast-paced environment, has excellent teaming and communication skills, professionalism, strong work ethic, and enjoys working in a customer service environment.

Requirements

• Typically requires a Bachelor’s degree in Business Administration or related business field with a minimum of 1 years of related experience; or Master’s degree in similar field with 0 year of related experience; related required training.
• Self-starter who can consistently and effectively work in a team and independently
• Demonstrated ability to work well on multiple tasks while meeting commitments with high quality results and output
• Strong professional characteristics: transparent, responsible, hardworking, intellectually curious individual who takes initiative and ownership of work
• Excellent customer service, organizational, interpersonal, verbal and written communications skills
• Excellent digital literacy and solid understanding of Excel, Word, PowerPoint, Outlook
• Must have excellent written and oral communication skills
• Ability to identify, learn, and apply new processes to improve business operations

Nice To Haves

• Understanding of JPL’s Learning Management System (LMS) or similar system
• Administrative and Customer Service experience in the field of Learning & Development

Responsibilities

• Providing office support to the lead MTTC Business Administrator and the Technical Learning & Development Instructors.
• Supporting tasks within the Learning Management System (LMS) including student enrollment, generating, and managing training rosters, applying credit, and assigning training.
• Managing class enrollments, reviewing training records for compliance (qualification and recertifications), acquiring valid project/task numbers from customers for class cost, scheduling classes, coordinating with flight projects for special/critical training requirements, updating training calendars, adding, and maintaining classes, manage waitlist in the QA Database and LMS.
• Providing timely correspondence to all customers/students.
• Maintaining close communication with students, instructors, and management at all times.
• Reviewing Risk Assessments and generating NASA/JPL Workmanship Extensions for Certification Training.
• Review and maintenance of Pending Approval list in LMS. Includes reaching out to internal student for charge codes, managing registrations and cancellations and changes to registrations.
• Process Visitor Requests for external students and escort external students in the morning (7:45am) as needed
• Maintaining medical results in shared drive and adding information in QADB/LMS for tracking.
• Reconciling invoices for payment
• Assist in budget planning, reporting and revenue and expenditure forecasting
• Sending certificates to externals post class
• Process procurement requests via P-card, iProcurement, and requisition orders, including the procurement of office supplies.
• Assisting with preparation of presentations reports, and website/Wiki pages, including proofreading and editing.
• Organizing and maintaining the MTTC electronic file repository utilizing Alfresco as appropriate.

Benefits

• JPL has a catalog of benefits and perks that span from the traditional to the unique. This includes a variety of health, dental, vision, wellbeing, and retirement plans, paid time off, learning, rideshare, childcare, flexible schedule, parental leave and many more.
• Our focus is on work-life balance, and living healthy, fulfilling lives as we Dare Mighty Things Together.
• For benefits eligible positions, benefits are effective the first day of the month coincident with or immediately following the employee’s start date.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level