Business Analyst – Commercial Payments

Commerce Bank

2d•$27 - $41•Hybrid

About The Position

About Working at Commerce Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk. Compensation Range Hourly: $26.70 - $40.85 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to the Business Analyst on the Commercial Payments team is to proactively manage cross department pipelines, communications, updates, and process improvements.

Requirements

Demonstrated ability to work with cross-functional resource groups and support business needs
Business savvy with a growth mindset and proven ability to create and lead presentations
Proven ability to lead and collaborate with project teams to successfully deliver desired results
Ability to maintain a high degree of confidentiality
Ability to establish immediate credibility with clients and within the company; can build consensus and achieve goals through influence
Ability to deal with ambiguity and decipher business needs and requirements
Actively seeks to develop awareness of objectives and how they relate to broader organization goals
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities and work on multiple assignments with minimal disruption
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills who has the ability to confidently communicate with various levels of Business Partner leadership whether in person or virtually
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate level proficiency with Microsoft Word, Excel, Teams and Outlook, PowerPoint, SharePoint and OneNote
Bachelor’s degree or equivalent combination of education and experience required
1+ years related experience preferred

Responsibilities

Lead and facilitate cross-functional meetings, across business lines within the department, as well as with individuals across the Bank, to support projects and enhancements by evaluating processes, analyzing data and to provide requirements
Create appropriate documentation for stakeholders, end users, and scope of responsibility
Assist in defining high level repeatable processes and templates across the teams
Prepare documentation and conduct training to assist with end-user adoption of process and system changes
Drive identification of requirements across business units through thorough processes evaluation and train end-users on process and/or system changes
Help business leaders identify desired outcomes and help develop a prioritized roadmap while gaining alignment across different business units
Monitor and escalate risks and issues, as appropriate
Manage annual plan documentation for team business objectives
Work with director to execute the various events and communications to team members, including town halls (some weekly, monthly, or quarterly)
Create presentations for director and other senior leaders (includes developing story outline and creating presentation documents)
Review data and compare reports, trends, variance analysis to identify discrepancies and patterns
Adhere to project deadlines and commitments while exceeding customer expectations of professionalism
Independently develop and execute small projects and assist to develop and execute medium size projects
Perform other duties as assigned