Business Analyst III - Hybrid

UPMCPittsburgh, PA
8hHybrid

About The Position

UPMC Community Care Behavioral Health is hiring a Business Analyst III! This is a hybrid role that will work onsite at downtown Pittsburgh's US Steel Tower Mondays, Wednesdays, and Thursdays. This position will manage comprehensive analysis of data and information for various UPMCHP products. The Business Analyst III will take a leadership role in the enhancement, development, documentation, and communication of identified variances. To successfully perform the role the Business Analyst III must understand the causes of trends and anomalies in the datasets analyzed. The Business Analyst III must use their knowledge and expert understanding of financial, clinical and other information generated by numerous sources to identify opportunities to improve operational performance. Furthermore, the position requires the ability to articulate these opportunities to internal and external audiences, implement the solutions, and track and monitor progress. These functions must be done while also weighing the practical considerations and potential barriers that need to be overcome to successfully implement new programs and processes.

Requirements

  • B.A. degree in business, mathematics, statistics, health care, management or a related field.
  • 4 years experience in financial and/or medical analysis or successful completion of the FMR Program.
  • Experience in health care insurance or health care industry is preferred.
  • Excellent planning, communication, documentation, organizational, analytical, and problem-solving abilities.
  • Advanced mathematical skills.
  • Ability to interpret and summarize results of various analyses in a timely and meaningful way.
  • Knowledge and expert understanding of all products and benefit designs of UPMC Health Plan insurance offerings, across all lines of business.

Nice To Haves

  • Prior experience with Microsoft Power Platform is a bonus. Understanding of Power BI is highly preferred.
  • Prior experience with Microsoft Office 365 preferred.
  • Familiarity with lean or agile practices is a bonus.

Responsibilities

  • Ability to extract and define relevant information within patient/member or other business operations data.
  • Monitor patient/member access and utilization data against regional and national benchmarks.
  • Complete complex analysis from beginning to end with minimal supervision or direction from supervisor. Ability to strategize new ways of trending/analyzing data in order to complete analysis.
  • Implement and monitor effectiveness of these solutions.
  • Must carry out all responsibilities with minimal direct supervision.
  • Develop access, utilization and financial/operations reports for forecasting, trending and results analysis.
  • Perform in-depth statistical and qualitative analyses related to business operations particularly, patient/member access data and utilization. Ability to explain this analysis to a non-technical audience of both internal and external customers, including executive management.
  • Interpret and trend business operations, access and utilization data. Take initiative to investigate variances and derive conclusions and solutions from this data.
  • Meet deadlines and turnaround times set by department manager and director. These deadlines and turnaround times will, at times, require the employee to work until project is completed, meaning extended daily work hours, extended work weeks, or both.
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