Business Analyst IV

Novalink Solutions LLC • Virginia Beach, VA

1d

About The Position

Under general supervision from the deputy director of the Office of Enterprise Initiatives (OEI), on
enterprise projects, initiatives, and processes, this advanced level position works as a liaison amongst
technical and business stakeholders to facilitate the development of business requirements, lead
business process redefinition studies and analyze the use of new technology for new or enhanced
systems services. This position is responsible for working with business leads and subject matter experts
(SMEs) from various ETF program areas to understand business structure, policies, and operations in
order to develop solutions to business-related issues and achieve ETF and business unit strategic goals
and initiatives. Including, but not limited to, defining/refining metrics and creating dashboards and
standard operating procedures for projects, leading the creation and assisting with the execution and
completion of user acceptance testing (UAT), and assisting project managers and/or business units with
defining project benefits and costs. Responsible for understanding current and future processes,
including processes for the entire enterprise. The work product will impact the enterprise, as well as extra
and/or inter-agency business on critical business activities.
This position, along with business leads and SMEs, will analyze current business processes and identify
changes in business processes and/or IT systems that will improve ETF’s ability to meet customer needs
and/or improve operating efficiency in a member-centric organization. This may include developing use
cases and/or test plans to illustrate current state to future state definition and developing and validating
detailed system requirements and design specifications. This position interacts with business users to
assure a mutual understanding and agreement on requirements and specifications and, at an expert
level, provides consultation, direction, and guidance to business managers.
This is a senior-level position performing difficult and complex work reviewing policies, priorities,
recommendations, and/or solutions to IT and business-related issues. This person will serve as the
principal authority in the analysis of business process definition/redefinition projects, with little
supervision, and providing expertise in multiple projects of moderate to difficult scope and complexity.
This position requires knowledge of project management principles, methods and practices.
Ensuring effective and efficient interactions with staff and management at all organizational levels and
areas of ETF is an essential part of this position.

Requirements

• Expert ability to analyze enterprise-wide business and technology issues in a large or complex organization and be able to document and communicate business knowledge.
• Demonstrated ability to identify appropriate members and develop effective teams with specific knowledge and skills needed to develop solutions and make recommendations.
• Ability to independently identify and obtain information sources needed to perform responsibilities effectively and efficiently.
• Advanced ability to recognize how and when to improve a process and to recommend, negotiate, and implement change.
• Comprehensive experience in business process analysis, new business process design, quality/process improvement, and change management.
• Advanced experience and ability at identifying key points and communicating results accurately and effectively to a broad audience.
• Thorough knowledge and understanding of the software development lifecycle including requirements analysis, design, testing, and deployment.
• Advanced skills with Microsoft Office (i.e. Excel, Word, Access, etc.).
• Working knowledge of project management methods, tools, and techniques, including MS Visio; experience working with project management software.
• Broad experience and ability in influencing others and encouraging creative thinking to identify solutions.
• Expert ability obtaining information and insight even when others are reluctant to share.
• Highly developed communication, interpersonal, and team building skills to develop and sustain effective working relationships, including facilitation and leadership skills.
• Skill in establishing and maintaining effective contact and communication with staff and management at all levels of the organization and with external groups/individuals.
• Expert ability to communicate business and technical concepts and information effectively to a wide range of audiences.
• Considerable ability to work as an effective member in a team environment and to mentor more junior staff.
• Ability to work independently and exercise appropriate judgment with a minimum of supervision and produce effective, acceptable results within defined time frames.
• Ability to take the initiative to assertively represent business needs, to stand firm when necessary and to compromise when possible, to diplomatically challenge assumptions, and to make recommendations to business and technical staff at all levels of responsibility and authority throughout the organization.
• Highly skilled in effective time management and priority-setting.
• Demonstrated ability to analyze facts and apply sound judgment in decision making.
• Ability to understand and comply with all ETF security standards, policies, processes, and procedures.
• At least 5 years of experience - Lead, facilitate, and coordinate business requirements gathering. Validate the requirements and assist with the functional design of solutions.
• At least 5 years of experience - Develop, execute, and document test plans and organize and oversee end-user testing and acceptance. Track defects and coordinate resolutions.
• At least 5 years of experience - Research, perform analysis, and provide recommendations for solutions that meet business needs and fit within the system/software capabilities.

Nice To Haves

• Certification of Competency in Business AnalysisTM (CCBATM) Designation, Certified Business Analysis ProfessionalTM (CBAP®) Designation, or equivalent preferred.
• 5+ years of experience doing business analysis on large and complex IT projects.

Responsibilities

• Leadership, facilitation and coordination of business and operational teams to ensure that ETF’s business needs are being met
• Leadership, facilitation and coordination of business process and systems analysis
• Management of quality control efforts
• Participation on the Business Process and Analysis (BPA) Center of Excellence
• Performance of special assignments and professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed