Business Analyst – Offers Platform, Assistant Vice President

Morgan Stanley•Jersey City, NJ

About The Position

Configure new promotions, conduct testing and monitor active offer engagement Support the Product Team in gathering and documenting business requirements from internal and external stakeholders. Coordinate testing and preparing/reviewing reports across multiple offers. Maintain and update offer alerts across all product promotions Prepare and organize documentation, including business requirements, user stories, test cases, and training materials. Coordinate with technology, marketing, and business partners to track project progress and testing outcomes. Participate in user acceptance testing (UAT) to validate offer functionality and accuracy prior to release. Assist and monitor customer inquiries involving Risk, Legal, Compliance, and Operations. Update and maintain project dashboards, reports, and presentation materials for tracking progress and key metrics. Support ongoing releases by coordinating with technology teams to ensure timely and successful deployment of updates and new functionalities. Monitor performance and address any issues that arise post-launch. Support requirement-gathering activities by documenting business needs from internal stakeholders. Provide support as needed for audits and general inquiries Stay updated on best practices, tools, and trends in digital communications and marketing technology. Contribute to project planning, release readiness, and business sign-off processes We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. NJ - Salary range for the position: 85,000 - 140,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Requirements

5-7 years of relevant experience in technology, digital marketing, product management, or marketing operations.
Bachelor's degree in technology, Marketing, Information Systems, or a related discipline.
Exceptional attention to detail, organization, and follow-through.
Excellent communication skills and ability to work collaboratively across teams.
Experience in with SQL, JavaScript, XML, HTML.
Proficiency in Microsoft Office (Excel, PowerPoint, Word); familiarity with Jira or Confluence is a plus.
Experience in financial services or other regulated industry
Eagerness to learn digital communication processes and tools within a large, regulated organization.

Responsibilities

Configure new promotions, conduct testing and monitor active offer engagement
Support the Product Team in gathering and documenting business requirements from internal and external stakeholders.
Coordinate testing and preparing/reviewing reports across multiple offers.
Maintain and update offer alerts across all product promotions
Prepare and organize documentation, including business requirements, user stories, test cases, and training materials.
Coordinate with technology, marketing, and business partners to track project progress and testing outcomes.
Participate in user acceptance testing (UAT) to validate offer functionality and accuracy prior to release.
Assist and monitor customer inquiries involving Risk, Legal, Compliance, and Operations.
Update and maintain project dashboards, reports, and presentation materials for tracking progress and key metrics.
Support ongoing releases by coordinating with technology teams to ensure timely and successful deployment of updates and new functionalities.
Monitor performance and address any issues that arise post-launch.
Support requirement-gathering activities by documenting business needs from internal stakeholders.
Provide support as needed for audits and general inquiries
Stay updated on best practices, tools, and trends in digital communications and marketing technology.
Contribute to project planning, release readiness, and business sign-off processes