Business Analyst
About The Position
Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ “Superior” by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett’s Berkshire Hathaway group – one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company’s success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Position Overview We are seeking a detail-oriented and strategic Decision Model Business Analyst to join our team. The ideal candidate will play a key role in bridging the gap between business needs and technology solutions, driving data-informed decision-making, and supporting the successful delivery of projects across the organization. This role will be pivotal in driving our externally facing portal’s evolution, ensuring usability, scalability, reliability, and performance.
Requirements
- Exceptional Communication (Oral, Written, and Presentation) skills amplified by a “Get it Done” attitude supported through the ability to engage, influence, and inspire partners and stakeholders to drive collaboration and alignment.
- High degree of organization, individual initiative, personal accountability and comfort in working in a high paced delivery environment and the ability to manage multiple competing priorities and deadlines effectively.
- Proactive, self-starter with the balance of technical knowledge and insurance business acumen is required.
- Established background in launching software or services in partnership with development teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles is a plus.
- Strong understanding of business process modeling, data analysis, and requirements gathering.
- 4+ years of experience in a business analyst role or relevant experience.
- Proficiency in tools such as Microsoft Excel, SQL and business intelligence platforms (e.g. Power BI, Azure DevOp) is a plus.
Nice To Haves
- Experience with Sapiens Decisioning tools is a plus.
Responsibilities
- Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and workflows.
- Build and verifies that the design of the decision model solution meets the business needs and translates these into functional specifications and user stories.
- Conduct gap analysis and identify areas for process improvement and optimization.
- Owner of the Sapiens solution being delivered from both the functional and technical perspective.
- Support project planning, execution, and delivery by working closely with cross-functional teams including IT, product, operations, and finance.
- Develop and maintain dashboards, reports, and KPIs to monitor business performance.
- Facilitate meetings, workshops, and presentations to communicate findings and recommendations.
- Assist in user acceptance testing (UAT) and ensure solutions meet business expectations.
Benefits
- Competitive compensation
- Healthcare benefits package that begins on first day of employment
- 401K retirement plan with company match
- Enjoy generous paid time off to support your work-life balance plus 9 ½ paid holidays
- Up to 6 weeks of parental and bonding leave
- Hybrid work schedule (3 days in the office, 2 days from home)
- Longevity awards (every 5 years of employment receive a generous monetary award to be used toward a vacation)
- Tuition reimbursement after 6 months of employment
- Numerous opportunities for continued training and career advancement
- We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
