Business Analyst, Amazon Intermodal, Amazon Intermodal

Amazon • Tempe, AZ

19h

About The Position

Join Amazon's AZIM (Amazon Intermodal) team as a Business Analyst driving
data-driven decision-making across our rapidly scaling rail freight network.
You'll build analytics capabilities that power pricing strategy, operational
efficiency, and customer experience as we grow toward our vision of becoming a
multi-billion dollar revenue business while delivering industry-leading cost
savings and sustainability benefits.

Requirements

• 1+ years of complex Excel VBA macros writing experience
• Bachelor's degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• Experience with SQL or ETL
• Currently has, or is in the process of obtaining, a Bachelor's degree in supply chain management, operations, engineering, analytics or related field

Nice To Haves

• Experience working with Tableau
• Experience using very large datasets

Responsibilities

• Design and implement cost modeling frameworks and financial analytics systems to support strategic pricing and network optimization decisions
• Develop automated reporting pipelines tracking key business metrics including revenue performance, operational efficiency, and customer service levels
• Build profitability analysis tools that balance multiple business objectives across internal operations and external customer segments
• Create executive dashboards providing visibility into business performance against strategic targets
• Develop monitoring and alerting systems for operational performance metrics across the transportation network
• Build root cause analysis frameworks to identify improvement opportunities and measure automation impact
• Design efficiency tracking mechanisms for key operational processes and workflows
• Create predictive analytics capabilities to enable proactive intervention and continuous improvement
• Develop customer-facing analytics supporting service level tracking and performance transparency
• Build segmentation and prioritization frameworks to support business growth initiatives
• Create operational efficiency metrics supporting scalability across customer segments
• Design analytics supporting customer retention and satisfaction measurement

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level